Harish R Shivareddy
Bengaluru
Summary
Seasoned Operations Manager and talented leader with 11 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
Work History
Senior Territory Business Manager
Rupeek Fintech Pvt Ltd
Bengaluru
05.2020 - Current
- Expanded business to 5 cities in 6 months in an economical way, boosting quarterly recurring revenue from 2 to 5 cities.
- Reduced TAT, increased efficiency in operations, and collaborated with the business and finance departments to evaluate revenue and expenses.
- Introduced new fulfillment models in the basket with the category and design, such as pawn broker, gold teller machine, Prime card, and minimal appraisal, Insurance.
- Analyzed and reported on key performance metrics to senior management.
Hub Operations Manager
Flipkart India Pvt Ltd
Bengaluru
02.2018 - 03.2020
- Ensure Achievement of key performance indicators for the Hub and set goals for the team accordingly.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Area Operations Manager
Foodpanda India Pvt Ltd
Bengaluru
11.2015 - 12.2018
- Negotiated contracts and agreements to optimize cost savings and efficiency.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends and customer feedback to develop new strategies for improving operations.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
Senior Executive
WS Retail Pvt Ltd
Bengaluru
09.2014 - 11.2015
- Established performance goals for department and provided methods for reaching milestones.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Employed optimal safety practices to reduce worksite complaints and hazards.
Inventory Manager
Rotary Connectors Pvt Ltd
Bengaluru
11.2011 - 07.2014
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Negotiated pricing and delivery terms with suppliers to maintain cost savings and stock levels.
Education
Diploma - Mechanical Engineering
06.2011
MBA - Supply Chain Management
Skills
- Work flow planning
- Cost reduction strategies
- Project development and life cycle
- Supply Chain Management
- Risk analysis and management
- Vendor sourcing
- Logistics Management
- Cross-functional communications
- Project Management
- Contract Negotiation
- Complex problems analysis
- New product introductions strategies
- Business Development
- Risk management
- Employee relations and conflict resolution
- Project planning and development
- Lean manufacturing and quality systems
- Data analysis
- Operations management
- SAP expertise
- Natural leader
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Improved delivery of sales by local marketing, realizing overall increase in customer satisfaction and cost efficiency.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Timeline
Senior Territory Business Manager - Rupeek Fintech Pvt Ltd
05.2020 - Current
Hub Operations Manager - Flipkart India Pvt Ltd
02.2018 - 03.2020
Area Operations Manager - Foodpanda India Pvt Ltd
11.2015 - 12.2018
Senior Executive - WS Retail Pvt Ltd
09.2014 - 11.2015
Inventory Manager - Rotary Connectors Pvt Ltd
11.2011 - 07.2014
RES Polytechnic - Diploma, Mechanical Engineering
KSOU - MBA, Supply Chain Management
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