Haritha U R

Fluent in four languages And Inter personal Skills

Time Management and organizational skill

Leading from front & End to End solution to client

Microsoft Office ( Word, Excel, PowerPoint, Docs, Gmail)

Proven ability to handle conflicts

Customer Service and relation Skills

Data Analysis and Reporting

Employee Connect & Presentation

Ownership/Collaboration/Adaptability/

Scheduling Sales appointments and Meetings through OPS leads

Managing Calendars and reminders

Maintaining Records and Data Basis

Setting weekly goals and responsibilities of ops team by taking daily action plan

MMR/ MIS /QBR Report presentation with Client

Monthly Payroll Activities , Onboarding tracker , Salary hold tracker

Conducting weekly & monthly meetings to identify operational challenges, revenue generation

GCM analysis & EBIDTA Checking

New Sales Co-ordination /Transition daily tracker publishing

Co-ordination with supply ch &ain management & Publishing Supply VS indent tracker

Employee concerns - attending employee concerns and providing resolution with in co-ordination with HR Team

Employee relations

Customer service management

CSAT follow Up with Customer

Invoice tracker& Co-ordination for Payments with finance team