Harshada Dilip Thorat

Adept at managing high-stakes customer interactions and complex claims processing, I leveraged my problem-solving skills and Microsoft Office proficiency at Allstate India Private Limited to enhance operational efficiency and customer satisfaction. My collaborative approach and effective communication have consistently driven team success and process optimization across roles. Proficient claims associate skilled in handling high volumes of claims. Processes adjustments based on identifiable liability and compensability. Supports work of senior team members by organizing documentation and assisting on complex cases. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

• EMPLOYEE OF THE MONTH FOR COLLECTIONS, 04/01/17
• EMPLOYEE OF THE WEEK FOR COLLECTIONS, 02/01/18
• EMPLOYEE OF THE WEEK FOR COLLECTIONS, 05/01/18
• BEST CUSTOMER SERVICE PROVIDED FOR SIX MONTHS, 08/01/19 - 02/01/20
• BEST EMPLOYEE FOR THE QUARTER, 04/2024- 06/2024

• Date of Birth: 03/29/96
• Gender: Female
• Marital Status: Single

• HIPAA (Health Insurance Portability and Accountability Act.)
• AIDA L1