Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Harshal Dalvi

Harshal Dalvi

Luxembourg

Summary

Ecommerce Product Strategy and Supply Chain Planning professional relocating to Luxembourg (Luxembourg Temporary Work Authorization under process, tentative relocation date Nov '2025)

Overview

10
10
years of professional experience

Work History

Senior Manager - Losses Reduction

Flipkart
Bangalore
03.2025 - Current
  • Spearheaded Supply Chain Losses reduction charter for Ecommerce Grocery, managing a team of 5.
  • Developed MECE Losses waterfall to identify actionable insights.
  • Facilitated cross-functional discussions with FC and Last Mile to implement process improvement projects.
  • Executed Value Recovery Process and packaging improvements for high-loss verticals.

Senior Manager - Control Tower Analytics

Flipkart
Bangalore
08.2024 - 03.2025
  • Led a team of 12 in developing dashboards, mailers, and alerts for Control Tower operations.
  • Enhanced supply chain reliability through data-driven decision-making and loss mitigation strategies.
  • Streamlined Supply Chain Design projects by automating workflows and conducting impact assessments.
  • Facilitated data scraping for performance deviation attribution to relevant asset in the Supply chain so that tactical and structural interventions can be carried out

Senior Manager - Strategy

Swiggy
Bangalore
06.2023 - 11.2023
  • Directed a team of 9 across 3 Lines of Business to enhance customer satisfaction and optimize costs.
  • Formulated product strategies targeting cost leakages while preserving customer experience.
  • Developed a product roadmap to improve conversational quality, reducing repetitiveness and redundancy.
  • Established an FMEA framework through Customer Service Blueprint activity, identifying pain points in social media escalations.

Manager - Marketplace Planning

Flipkart
Bangalore
11.2020 - 01.2023
  • Developed product strategy for seller panel, enhancing seller experience across key metrics.
  • Achieved 13% improvement in speed to customers with order delivery under five days.
  • Designed zonal replenishment strategy and optimized inventory workflows to drive seller engagement.
  • Established product roadmap that identified detractors and prioritized solutions to enhance Seller NPS.
  • Increased Seller NPS from -10% to +40% through process interventions and competitive benchmarking.
  • Created inventory health scorecard to promote desired seller behavior via dashboard insights.
  • Formulated seller value proposition by analyzing P&L, focusing on FBF as preferred model.
  • Conducted unit economics analysis for seller cost of doing business against competitors.

Analytics Consultant - Supply Chain

Ernst & Young LLP.
Mumbai
05.2018 - 11.2020
  • Designed and deployed Control Tower Dashboards in Power BI, enhancing demand planning for pharma client.
  • Executed end-to-end product management, from requirements gathering to go-to-market strategies.
  • Developed a plug-and-play demand forecasting framework in R for optimal SKU selection using cross-validation.
  • Created an SQL script for inventory planning, segmenting product portfolio by revenue contribution.
  • Established differential replenishment strategies based on nine-box segmentation of demand variability.
  • Constructed an ILOG CPLEX model to optimize distribution network while minimizing total distribution costs.

Operations Associate(Internship)

Kama Schachter Pvt. Ltd.
04.2017 - 06.2017
  • Improved Delivery Date Performance(Rate of OTIF product deliveries) by 57% to 98%.
  • Used Kaizen and Lean Management techniques such as Material Discipline, Single Piece Flow, Visual Control and One Glance Management, Poka Yoke, cellular management, 5S and Kanban.
  • Managed a department of 22 floor staff for this TQM activity

DevOps Engineer

Webonise Labs
Pune
04.2016 - 08.2016
  • Managed cloud (AWS) infrastructure to optimize effective utilization of and minimize any unplanned downtime
  • Co-ordinated between internal stakeholders - Developers, Testers, BA and external stakeholder - the client team, for planning, scheduling and deploying source code
  • Developed automation scripts for faster deployment of code

Software Associate

Geometric Ltd.
Pune
09.2015 - 03.2016
  • Developed Elasticsearch-Logstash-Kibana stack to develop dashboard which could signal unauthorized sign in attempts for VPN access

Education

Masters of Management Studies - Operations

University of Mumbai
Mumbai
04.2018

Bachelor of Engineering - Information Technology

Savitribai Phule University of Pune
Pune
06.2015

Skills

  • Product Strategy
  • Supply chain optimization
  • Cross-functional collaboration
  • Strategic planning
  • Product Roadmap
  • Advanced SQL
  • Python
  • R
  • Advanced Excel
  • PowerBI
  • Tableau
  • Google Data studio
  • Stakeholder management
  • Process Improvement
  • Negotiation
  • Presentation to CXOs
  • Program Management
  • Service Blueprinting
  • Cost Optimization
  • Dashboarding
  • Value Proposition
  • Seller NPS
  • Customer NPS

Languages

English
First Language

Timeline

Senior Manager - Losses Reduction

Flipkart
03.2025 - Current

Senior Manager - Control Tower Analytics

Flipkart
08.2024 - 03.2025

Senior Manager - Strategy

Swiggy
06.2023 - 11.2023

Manager - Marketplace Planning

Flipkart
11.2020 - 01.2023

Analytics Consultant - Supply Chain

Ernst & Young LLP.
05.2018 - 11.2020

Operations Associate(Internship)

Kama Schachter Pvt. Ltd.
04.2017 - 06.2017

DevOps Engineer

Webonise Labs
04.2016 - 08.2016

Software Associate

Geometric Ltd.
09.2015 - 03.2016

Masters of Management Studies - Operations

University of Mumbai

Bachelor of Engineering - Information Technology

Savitribai Phule University of Pune

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Harshal Dalvi