Hi, I’m
Heena Sheikh
Account Management | Customer Success | SaaS & Tech B2B Sales | Business Growth | Team Leadership
Banglore
Summary
Results-oriented Business Growth Strategist with over 10 years of success in driving market expansion and revenue across Interior Design, EdTech, SaaS, and Consulting industries. Proven success in building high-performing teams, penetrating new markets, managing large-scale projects, and delivering exceptional client experiences. Skilled in enterprise deal-making, client retention, cross-functional leadership, and scaling business operations.
Overview
14
years of professional experience
Work History
X Axis Interiors Hyderabad
Business Head
03.2024 - Current
Job overview
- Leading end-to-end sales and execution for large-scale corporate interior projects, managing cross-functional teams across design, execution, and client relations.
- Driving regional business growth through strategic partnerships, vendor collaborations, and stakeholder alignment.
- Managing client success, project escalations, and seamless handovers for high-value deals across commercial sectors.
- Identifying upcoming real estate projects and companies expanding office spaces, pitching early for larger business wins.
IntellipaatBanglore
Senior Business Manager
10.2023 - 12.2023
Job overview
- Delivered corporate training solutions across tech and non-tech domains, managing end-to-end B2B sales cycle.
- Onboarded enterprise clients, customized offerings, and maintained strong client relationships for repeat business.
- Collaborated with delivery and training teams to ensure high-quality outcomes and client satisfaction.
EffiaSoft Private Limited Hyderabad
Manager - Sales & Marketing
11.2021 - 01.2023
Job overview
- Led global SaaS sales of POS solutions across retail, F&B, and industrial clients in USA, Canada, and Africa.
- Penetrated multiple verticals within client businesses, ensuring sustained growth and account expansion.
- Handled pre- and post-sales cycles, client escalations, and collaborated with product teams for tailored solutions.
X Axis Interiors Hyderabad
Marketing & Sales Head
03.2020 - 11.2021
Job overview
- Managed B2B interior design sales for corporate offices sized 10,000 to 20,000+ sq. ft. across Hyderabad and Tier 1 cities.
- Closed large-ticket government and aerospace tenders, collaborating with architects, vendors, and real estate stakeholders.
- Delivered business presentations, pricing strategies, and ensured seamless project execution and client satisfaction.
CognixiaGurgaon
Enterprise Business Manager
11.2018 - 12.2019
Job overview
- Set up and scaled the Delhi-NCR region, acquiring marquee clients like American Express, Cvent, and Cushman & Wakefield.
- Drove deep account penetration, delivering tailored training solutions across verticals and ensuring long-term partnerships.
- Managed trainer-client coordination, post-training evaluations, and ensured repeat business through service excellence.
Beyond Management IncAtlanta
Supervisor, Global Strategic Operations
11.2015 - 04.2017
Job overview
- Managed payroll, invoicing, visa documentation, and website/social media content for employees and stakeholders.
- Oversaw client engagement, performance reviews, and strategic growth initiatives for US-based clients.
- Drove end-to-end account management and ensured operational continuity in an international client environment.
Adp- Automated Data ProcessingHyderabad
Analyst / Subject Matter Expert / Trainer /Internal Audit
06.2011 - 05.2015
Job overview
- Supported US national accounts with SOX-compliant audits, payroll, and tax ledger accuracy.
- Acted as SME and trainer within the Tax CoE, leading knowledge transitions and onboarding.
- Conducted internal audits and worked directly with US clients and teams on tax and compliance processes.
Education
Osmania University - Bhavans Vivekananda
Bachelor in Commerce from Accounting And Commerce
Skills
- Enterprise Sales & Client Growth
- Regional Market Expansion
- B2B Strategic Partnerships
- High-Value Deal Negotiation
- Cross-Functional Team Leadership
- Account Penetration & Retention
- Interior & Real Estate Project Sales
- SaaS & EdTech B2B Sales
- Client Success & Stakeholder Management
Escalation & Risk Management
Tools and Technologies
Siebel CRM | Zoho CRM | Tally | QuickBooks | Excel | Social Media Tools
Volunteering and other Interest
- Passionate about entrepreneurship, storytelling, and leadership.
- Volunteer – Make a Difference, Mothers Nest NGO.
- Active networker and carrom enthusiast.
Personal Information
Timeline
Business Head
X Axis Interiors
03.2024 - Current
Senior Business Manager
Intellipaat
10.2023 - 12.2023
Manager - Sales & Marketing
EffiaSoft Private Limited
11.2021 - 01.2023
Marketing & Sales Head
X Axis Interiors
03.2020 - 11.2021
Enterprise Business Manager
Cognixia
11.2018 - 12.2019
Supervisor, Global Strategic Operations
Beyond Management Inc
11.2015 - 04.2017
Analyst / Subject Matter Expert / Trainer /Internal Audit
Adp- Automated Data Processing
06.2011 - 05.2015
Osmania University - Bhavans Vivekananda
Bachelor in Commerce from Accounting And Commerce
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