Hema Sudha S
Executive
Vemavaram
Summary
To work in an environment, which is challenging and motivating. Also, which provide work pleasure and encourages in exploring new fields and be updated in logistics operations.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Work History
Return Center Executive
Flipkart
07.2023 - Current
- Handling Return, RC IB & RCOB operations.
- Controlling RC Inventory by liquidating the RSRA LD & LND Fraud and disposal refurbishment products to the vendors.
- Checking and raising mail to the DC regarding fraud and miss shipments.
- Maintaining RC Inventory with zero errors.
- Maintaining good relation with the stakeholders.
Senior Executive
Reliance Retail
03.2022 - 04.2023
- Managing and execution of end-to-end retails operations.
- Responsible for delivering the day planned orders to the business stakeholders.
- Responsible to maintain inventory and stock planned for execution of stakeholder orders.
- Planning day-to-day operational issues.
- Maintaining trackers regarding order picking and dispatching the orders.
- Managing merchandizing/categorization of products with more than 600 SKUs for entire B2B sales.
- Handling entire B2B outbound transportation fleet of 20 vehicles by creating trip and handover to SDP.
- Assisting department head to solve day-to-day operational issues and maintaining consistence KPI/Productivity as per set goals.
- Handling Inventory and have experience in WMS IMS Cluster picking.
- Regular TBT on Employees Health and Safety.
Outbound Executive
Teamlease
07.2020 - 01.2022
- Managing and responsible for outbound operations that includes Planning, Order picking, Line Haul operations.
- Analyzing and maintaining average IPP (Item Picked per Person) as per SOP.
- Ensuring to dispatch total allotted order volume for the first mile – Average order volume handled was 20000 per shift.
- Implementation of Kaizens for smooth flow of operations.
- Giving training and coaching regarding awareness on operations to the employees.
- Controlling attrition/Attendance & leave management.
- People Management, grooming of team members to scale up.
Education
B. Com -
S. K. S. D Degree College
Intermediate (C.E.C) - undefined
Maruthi Junior College
S.S.C - undefined
Montessori school
Skills
ERP: FLO and SAP
Packages: Microsoft Office
Computer knowledge: Well versed with Internet
Operating Systems: Windows7, 8 & 10
Accomplishments
Successfully Completed Lean YB Project at Flipkart India Pvt Ltd. in Increasing the IPP in RCIB Process.
Certification
Certified in Logistics & Supply Chain Management from Tech Mahindra Foundation.
Interests
Social activist, Travelling, Plantation
Timeline
Return Center Executive
Flipkart
07.2023 - Current
Senior Executive
Reliance Retail
03.2022 - 04.2023
Outbound Executive
Teamlease
07.2020 - 01.2022
Intermediate (C.E.C) - undefined
Maruthi Junior College
S.S.C - undefined
Montessori school
B. Com -
S. K. S. D Degree College
Personal Information
- Hobbies: Social activist., Travelling., Plantation.
- Father's Name: Srinivas Rao
- Date of Birth: 26th April, 1996
- Gender: Female
Roles And Responsibilities
Managing and execution of end-to-end retails operations., Responsible for delivering the day planned orders to the business stakeholders., Responsible to maintain inventory and stock planned for execution of stakeholder orders., Planning day-to-day operational issues., Maintaining trackers regarding order picking and dispatching the orders., Managing merchandizing/categorization of products with more than 600 SKUs for entire B2B sales., Handling entire B2B outbound transportation fleet of 20 vehicles by creating trip and handover to SDP., Assisting department head to solve day-to-day operational issues and maintaining consistence KPI/Productivity as per set goals., Handling Inventory and have experience in WMS IMS Cluster picking., Regular TBT on Employees Health and Safety., Managing and responsible for outbound operations that includes Planning, Order picking, Line Haul operations., Analyzing and maintaining average IPP (Item Picked per Person) as per SOP., Ensuring to dispatch total allotted order volume for the first mile - Average order volume handled was 20000 per shift., Implementation of Kaizens for smooth flow of operations., Giving training and coaching regarding awareness on operations to the employees., Controlling attrition/Attendance & leave management., People Management, grooming of team members to scale up., Handling Return, RC IB & RCOB operations., Controlling RC Inventory by liquidating the RSRA LD & LND Fraud and disposal refurbishment products to the vendors., Checking and raising mail to the DC regarding fraud and miss shipments., Maintaining RC Inventory with zero errors., Maintaining good relation with the stakeholders.
Working Exposure
- Senior Executive, Reliance Retail, Bhimavaram, Andhra Pradesh, 2022-03-01, present
- Outbound Executive, Teamlease, Hyderabad, Telangana, 2020-07-01, 2022-01-31
- Executive, Flipkart, Vijayawada, Andhra Pradesh, unknown, unknown
Personal data processing
I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.
Highlights
- Extensive work experience in team management and motivating team.
- Solid knowledge of logistics.
- Experience with office management software like MS Office (MS Excel and MS Word, specifically).
- Strong organization skills with a problem-solving attitude.
- Excellent written and verbal communication skills, Good inter personal skills and ability to work under pressure.
- Attention to detail. Ability to build team environment.
Disclaimer
I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief. Place: Tanuku. (Hema Sudha S).