Summary
Overview
Work History
Education
Skills
Timeline
Kannada, Hindi & English
Kannada, Hindi & English
Receptionist
Hema Vishwanath

Hema Vishwanath

Sr. Executive Client Services
Bangalore

Summary

Skilled Executive 17 years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Highly skilled in process optimization, Insurance & Client consulting and in Automobile industry.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Sr. Executive Customer Servie

Mahindra First Choice Wheels Ltd.,
Bengaluru
02.2019 - 03.2020
  • Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Established and directed successful programs focused on Revenue genreation

Team Leader

SHAHWAR MOTIVES (P) Ltd.
Banalore
04.2014 - 08.2018
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Super Wiser -CRM Insurance

INDIA GARAGE -Mahindra
Bangalore
03.2013 - 08.2014
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Managed customer relations on ongoing basis to maximize customer retention.
  • Liaised between customers and organization with particular focus on working with sales department.

· Spear heading the insurance team as the supervisor, following up with the new and the existing customers.

· Acquiring new business development plans for insurers ,allocating targets to the team and guide them to meet the same

Team Leader

SHAHWAR MOTIVES (P) Ltd.
Bangalore
12.2010 - 03.2013
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

• Worked as Sales Consultant

• Worked As Sales Consultant
Bangalore
11.2007 - 11.2010
  • Created detailed sales presentations to communicate product features and market data.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.

Sales & Marketing Consultant

TRIDENT HYUNDAI
Bangalore
01.2006 - 11.2007
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Supported clients with business analysis, documentation, and data modeling.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Integrated technology and business operations to identify targeted solutions to customer issues.

Education

Under Graduate in Home Science - Home Sience

Nirmala Convent
Mysore
06.1999 - 06.2000

Skills

    Growth planning

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Timeline

Sr. Executive Customer Servie

Mahindra First Choice Wheels Ltd.,
02.2019 - 03.2020

Team Leader

SHAHWAR MOTIVES (P) Ltd.
04.2014 - 08.2018

Super Wiser -CRM Insurance

INDIA GARAGE -Mahindra
03.2013 - 08.2014

Team Leader

SHAHWAR MOTIVES (P) Ltd.
12.2010 - 03.2013

• Worked as Sales Consultant

• Worked As Sales Consultant
11.2007 - 11.2010

Sales & Marketing Consultant

TRIDENT HYUNDAI
01.2006 - 11.2007

Under Graduate in Home Science - Home Sience

Nirmala Convent
06.1999 - 06.2000

Kannada, Hindi & English

Able Speak, read & write

Kannada, Hindi & English

Able Speak, read & write

Hema VishwanathSr. Executive Client Services