Summary

Overview

Work History

Education

Skills

Certification

Timeline

Hemant Arya

Senior Business Analayst

Pune

Summary

Senior Business Analyst with 10+ years of experience delivering large-scale data, cloud, and capital markets platforms across global financial institutions. Proven in driving cloud migrations (GCP), data governance, regulatory compliance, and workflow automation across high-volume, risk-critical systems. Expert in translating complex business and regulatory needs into scalable technical solutions, enabling operational efficiency, data integrity, and digital transformation. Google-certified in Generative AI and cloud fundamentals, with a strong focus on AI-driven automation and modern BA practices.

Overview

years of professional experience

Certifications

Work History

Senior Business Analyst

Equifax

02.2024 - Current

Leading business analysis for cloud migration and data modernisation programs across Legacy database applications on Google Cloud Platform (GCP).
Defined enterprise-wide data retention, purge, and archival rules to reduce infrastructure cost, improve performance, and meet regulatory obligations.
Owned epics, features, and acceptance criteria for large-scale migration and data governance initiatives, aligning product, engineering, and risk teams.
Performed end-to-end impact analysis across upstream and downstream systems for data cleanup and retention automation.
Drove ServiceNow and ITSM workflow automation, reducing manual intervention and improving operational SLAs.
Implement data governance practices and quality assurance processes to ensure the accuracy, reliability, and security of data used across the organisation.
Implemented AI-assisted requirements analysis and test generation using Generative AI, reducing requirements defects by 30% and improving tracaelibility.

Assistant Manager

Citibank

11.2021 - 01.2024

Acted as a liaison between clients and internal teams (business, technology, compliance, and operations) for Global Custody onboarding, account opening, and maintenance, ensuring clear requirements alignment.
Led USDCC client and account migration (Astra → Secore UI) across phases with zero critical defects.
Designed client onboarding, account maintenance and CSPD automation, reducing manual processing time by 30%.
Improved UAT pass rates from 85% to 98% through rigorous test planning and root-cause analysis.
Conducted root-cause analysis on recurring process issues, implementing corrective action plans that decreased error rates by 15% and enhanced customer satisfaction.
Developed SQL-based analytics and custom reporting to identify client data gaps, resulting in a 20% improvement in data completeness.

Business Analyst

IHS Markit

12.2016 - 10.2021

Partnered with engineering and operations to implement regulatory controls and system audits aligning with MIFID II, Dodd frank, ASIC etc. regulatory framworks.
Conducted research and analysis to inform strategic decision-making, and process improvement initiatives.
Partner with the product owner to decompose and refine features and stories to effectively represent business requirements and desired outcomes.
Responsible for automation initiatives related to the User Acceptance Testing (UAT) process and product rollout into production, making recommendations for solutions and improvements.
Organised system infrastructure documentation and operating procedures, strengthening controls, and enhancing overall performance.
Work in close coordination with the development leads on enhancements and defects, and assist with troubleshooting, resolution of application defects, and test scenarios.
Supported system upgrade and migration projects by gathering business requirements, coordinating UAT, and facilitating change request management.

Team Member

Bank of America

Gurgaon

07.2015 - 12.2016

Supported end-to-end equity trade settlements for UK and international markets, processing high-volume daily transactions with strict SLA and regulatory requirements.
Worked closely with operations, technology, and external counterparties to investigate and resolve trade breaks, achieving a 95% first-pass settlement rate.
Analyzed trade lifecycle workflows to identify bottlenecks, control gaps, and operational risks, contributing to process improvement initiatives.
Assisted in defining reconciliation rules and exception handling processes, reducing settlement breaks by 30%.
Prepared operational reports and dashboards to track trade status, exceptions, and performance metrics for management review.
Participated in cross-functional initiatives to evaluate automation feasibility and improve operational efficiency.
Developed strong foundation in capital markets operations, risk controls, data accuracy, and stakeholder communication, enabling transition into Business Analysis roles.

Education

MBA - Finance

Noida International University

B.Com - Finance

Sri Varshney College

High School Diploma -

ST. Fidelis School

04.2001 -

Skills

Business Analysis and Strategy: Requirement gathering, BRD/FRD/NFR authoring, backlog management, stakeholder engagement

Cloud and Platform Migration: Legacy to-cloud transitions, EMF & Database applications on Google Cloud (GCP)

Data governance and retention: Lifecycle management, policy interpretation, data cleanup, and database retention

Automation: ServiceNow workflow automation, UAT coordination, and ROI measurement, API, User Interface(UI)

Agile and Scrum: Sprint planning, User story and Epic creation, Acceptance criteria, and SDLC lifecycle

Tools & Technologies: JIRA, Confluence, Lucid chart, SQL, Mainframe Applications, GCP fundamental, Astra/Secore, AI, GitHub