Hemant Arya
Senior Business Analayst
Pune
Summary
Senior Business Analyst with 10+ years of experience delivering large-scale data, cloud, and capital markets platforms across global financial institutions. Proven in driving cloud migrations (GCP), data governance, regulatory compliance, and workflow automation across high-volume, risk-critical systems. Expert in translating complex business and regulatory needs into scalable technical solutions, enabling operational efficiency, data integrity, and digital transformation. Google-certified in Generative AI and cloud fundamentals, with a strong focus on AI-driven automation and modern BA practices.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Senior Business Analyst
Equifax
02.2024 - Current
- Leading business analysis for cloud migration and data modernisation programs across Legacy database applications on Google Cloud Platform (GCP).
- Defined enterprise-wide data retention, purge, and archival rules to reduce infrastructure cost, improve performance, and meet regulatory obligations.
- Owned epics, features, and acceptance criteria for large-scale migration and data governance initiatives, aligning product, engineering, and risk teams.
- Performed end-to-end impact analysis across upstream and downstream systems for data cleanup and retention automation.
- Drove ServiceNow and ITSM workflow automation, reducing manual intervention and improving operational SLAs.
- Implement data governance practices and quality assurance processes to ensure the accuracy, reliability, and security of data used across the organisation.
- Implemented AI-assisted requirements analysis and test generation using Generative AI, reducing requirements defects by 30% and improving tracaelibility.
Assistant Manager
Citibank
11.2021 - 01.2024
- Acted as a liaison between clients and internal teams (business, technology, compliance, and operations) for Global Custody onboarding, account opening, and maintenance, ensuring clear requirements alignment.
- Led USDCC client and account migration (Astra → Secore UI) across phases with zero critical defects.
- Designed client onboarding, account maintenance and CSPD automation, reducing manual processing time by 30%.
- Improved UAT pass rates from 85% to 98% through rigorous test planning and root-cause analysis.
- Conducted root-cause analysis on recurring process issues, implementing corrective action plans that decreased error rates by 15% and enhanced customer satisfaction.
- Developed SQL-based analytics and custom reporting to identify client data gaps, resulting in a 20% improvement in data completeness.
Business Analyst
IHS Markit
12.2016 - 10.2021
- Partnered with engineering and operations to implement regulatory controls and system audits aligning with MIFID II, Dodd frank, ASIC etc. regulatory framworks.
- Conducted research and analysis to inform strategic decision-making, and process improvement initiatives.
- Partner with the product owner to decompose and refine features and stories to effectively represent business requirements and desired outcomes.
- Responsible for automation initiatives related to the User Acceptance Testing (UAT) process and product rollout into production, making recommendations for solutions and improvements.
- Organised system infrastructure documentation and operating procedures, strengthening controls, and enhancing overall performance.
- Work in close coordination with the development leads on enhancements and defects, and assist with troubleshooting, resolution of application defects, and test scenarios.
- Supported system upgrade and migration projects by gathering business requirements, coordinating UAT, and facilitating change request management.
Team Member
Bank of America
Gurgaon
07.2015 - 12.2016
- Supported end-to-end equity trade settlements for UK and international markets, processing high-volume daily transactions with strict SLA and regulatory requirements.
- Worked closely with operations, technology, and external counterparties to investigate and resolve trade breaks, achieving a 95% first-pass settlement rate.
- Analyzed trade lifecycle workflows to identify bottlenecks, control gaps, and operational risks, contributing to process improvement initiatives.
- Assisted in defining reconciliation rules and exception handling processes, reducing settlement breaks by 30%.
- Prepared operational reports and dashboards to track trade status, exceptions, and performance metrics for management review.
- Participated in cross-functional initiatives to evaluate automation feasibility and improve operational efficiency.
- Developed strong foundation in capital markets operations, risk controls, data accuracy, and stakeholder communication, enabling transition into Business Analysis roles.
Education
MBA - Finance
Noida International University
B.Com - Finance
Sri Varshney College
High School Diploma -
ST. Fidelis School
04.2001 -
Skills
Certification
Google Generative AI
Timeline
Google Generative AI
10-2028
Google Cloud Digital Leader
07-2027
Certified Scrum Master
06-2026
Senior Business Analyst
Equifax
02.2024 - Current
Assistant Manager
Citibank
11.2021 - 01.2024
Business Analyst
IHS Markit
12.2016 - 10.2021
Team Member
Bank of America
07.2015 - 12.2016
High School Diploma -
ST. Fidelis School
04.2001 -
MBA - Finance
Noida International University
B.Com - Finance
Sri Varshney College