Hemant Bendar
Realestate Sales
Kalyan
Summary
Dynamic Cluster Manager at GBK Group with a proven track record in operations management and team leadership. Enhanced employee productivity through targeted training initiatives and improved customer satisfaction by swiftly addressing client concerns. Skilled in cross-functional coordination, I drive performance and foster professional growth within teams.
Overview
13
13
years of professional experience
Work History
Cluster Manager
GBK Group
Kalyan, India (Remote)
09.2022 - Current
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
- Achieved higher team performance by implementing effective coaching and mentoring strategies for cluster staff.
- Increased customer satisfaction by addressing client concerns promptly and implementing appropriate solutions.
Sales Manager
RealtyNext
Kalyan, India
01.2013 - 06.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
B.COM - Commerce
RKT College of Arts Science And Commerce
Ulhasnagar, India 04.2001 -
Skills
Operations management
Product launches
Corporate communications
Workforce planning
Cross-functional coordination
Team leadership
Teamwork and collaboration
Training and development
Timeline
Cluster Manager
GBK Group
09.2022 - Current
Sales Manager
RealtyNext
01.2013 - 06.2022
B.COM - Commerce
RKT College of Arts Science And Commerce
04.2001 -