Hemant Garg
Gurgaon
Summary
Talented Sr. Project Manager brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones and managing deliverables. Highly organized leader with great attention to detail. Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Project Manager
Genew India Telecom Pvt Ltd
Gurgaon
01.2020 - Current
- Monitored progress against milestones for timely delivery of services and products.
- Developed and maintained project plans, schedules, budgets, resource plans and status reports.
- Coordinated internal resources for timely implementation of initiatives across departments.
- Generated periodic reports detailing progress made by teams involved in each initiative under PMO's purview.
- Delivered high level of service to clients to extend relationship and encourage further projects.
- Monitored progress of projects against established timelines and budgets.
- Managed project scope, timeline and budget in alignment with company objectives.
- Oversaw budgets for project, tracked expenses, and timelines and communicated with key stakeholders on milestones.
Project Manager
Javi Systems India Pvt Ltd
Gurgaon
05.2018 - 01.2020
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Provided guidance to team members regarding tasks assigned to them.
Assistant Manager-Deployment
Space Teleinfra Pvt Ltd
Gurgaon
07.2017 - 05.2018
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Supervised the maintenance staff in their daily tasks.
- Maintained records of facility repairs, upgrades, inspections.
- Organized meetings with contractors, suppliers, customers in order to discuss design issues or coordinate activities related to the project.
- Performed testing and commissioning activities on completed IBS systems according to industry standards and guidelines.
- Resolved conflicts between design requirements and engineering objectives within the scope of an IBS project.
- Coordinated with other departments such as Operations, Maintenance, Planning, Procurement to ensure successful completion of IBS projects.
Assistant Manager
Shivam Infocom pvt Ltd
Bangalore
07.2013 - 06.2017
- Organized meetings with contractors, suppliers, customers in order to discuss design issues or coordinate activities related to the project.
- Provided training sessions for staff members involved in the maintenance or operation of installed systems.
- Worked closely with Project Manager in order to ensure timely delivery of materials required for ongoing projects.
- Coordinated with other departments such as Operations, Maintenance, Planning, Procurement to ensure successful completion of IBS projects.
- Developed construction methodologies for various types of IBS installations including underground cabling, aerial cables and poles.
- Performed root cause analysis for network outages or service interruptions affecting telecom services.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Created detailed documentation for the installation, maintenance, and troubleshooting of telecom systems.
- Conducted research on new technologies and trends in the telecommunications industry.
Trainee Engineer
Cosmo Infra Solutions
Mumbai
06.2011 - 06.2013
- Maintained a high level of confidentiality while handling sensitive information related to survey projects.
- Identified opportunities for improvement in survey processes through feedback from respondents.
- Identified and resolved inconsistencies in responses using appropriate questions and explanation.
- Ensured compliance with ethical standards when conducting interviews or collecting data.
Education
Bachelor of Science - Information Technology
Institute of Engineering & Technology
Alwar06-2011
Skills
- Client Relationship Management
- Requirements Gathering
- Project Planning
- Contract Preparation
- Project Leadership
- Financial Management
- Customer Retention
- P&L Management
- Performance Monitoring
- Performance Reporting
- Customer Relationship Management (CRM)
Certification
- Project Management Professional (PMP)®
Timeline
Sr. Project Manager
Genew India Telecom Pvt Ltd
01.2020 - Current
Project Manager
Javi Systems India Pvt Ltd
05.2018 - 01.2020
Assistant Manager-Deployment
Space Teleinfra Pvt Ltd
07.2017 - 05.2018
Assistant Manager
Shivam Infocom pvt Ltd
07.2013 - 06.2017
Trainee Engineer
Cosmo Infra Solutions
06.2011 - 06.2013
Bachelor of Science - Information Technology
Institute of Engineering & Technology
- Project Management Professional (PMP)®
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