Hemant Gautam
Shahadara
Summary
Motivated and results-driven business development professional with 2-3 years of experience in B2B sales, client relationship management, and lead generation. Proven ability to identify new business opportunities, foster long-term partnerships, and support cross-functional teams to achieve revenue goals.
Overview
12
12
years of professional experience
Work History
BDM (Insider Sales) B2B, D2C
InfiniFour Technologies Private Limited
Gurugram
07.2017 - Current
- Spearheaded end-to-end B2B lead generation campaigns, utilizing cold outreach, networking, and referrals.
- Developed and nurtured strategic client relationships to boost retention and account value.
- Conducted competitive analysis and market research to identify high-potential sectors.
- Partnered with teams to craft customized proposals and presentations, increasing acceptance rates.
- Maintained CRM records, tracked KPIs, and supported sales strategy refinement to achieve business targets.
Sales Executive (D2C)
HYLA India
Gurugram
01.2020 - 12.2021
- Championed D2C sales cycles utilizing product demos and educational sessions focused on HYLA's flagship technologies.
- Achieved 15L+ in sales, with a 30% conversion rate and 40% repeat business.
- Developed influencer partnerships to expand local outreach and improve brand awareness.
- Leveraged CRM tools to track leads and KPIs, improving pipeline accuracy by 25%.
Customer Support Associate
Intelenet Global Services
Gurugram
06.2015 - 07.2016
- Company Overview: (Snapdeal process)
- Handled 50+ customer queries daily with 98% issue-resolution rates.
- Liaised with sales and operations teams to streamline order processing and enhance client satisfaction.
- Assisted in process improvements, boosting team efficiency and reducing handling times.
- (Snapdeal process)
Backend Operator
Telecom Agency
01.2014 - 05.2015
- Managed data validation, report generation, and order tracking to support sales operations.
- Coordinated closely with client-facing teams to resolve queries and update order status.
Intern
HCL Technologies
Noida
- Supported IT teams with technical data collation and client communications on ongoing projects.
Education
Bachelor's Degree - BBA
Vivekananda Institute of Professional Studies
01.2016
Class XII - CBSE
Nutan Vidya Mandir
Dilshad Garden01.2012
Class X - CBSE
Nutan Vidya Mandir
Dilshad Garden01.2009
Skills
- Leadership
- Insider Sales
- Problem Solving
- Negotiation
- Market Growth & Expansion
- Lead Generation
- Competitive Benchmarking
- Market Research & Analysis
- CRM & Pipeline Management
- Portfolio Management
- B2B & D2C Sales
- Microsoft Office (Excel, PPT, Word)
- Reporting & Analytics
References
References available upon request
Hobbies and Interests
- Long Driving
- Listening to music
Languages
Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Intermediate (B1)
B1
References
References available upon request.
Timeline
Sales Executive (D2C)
HYLA India
01.2020 - 12.2021
BDM (Insider Sales) B2B, D2C
InfiniFour Technologies Private Limited
07.2017 - Current
Customer Support Associate
Intelenet Global Services
06.2015 - 07.2016
Backend Operator
Telecom Agency
01.2014 - 05.2015
Intern
HCL Technologies
Bachelor's Degree - BBA
Vivekananda Institute of Professional Studies
Class XII - CBSE
Nutan Vidya Mandir
Class X - CBSE
Nutan Vidya Mandir