MS Visio
HEMANT MANRAL
Product Management, Business Analysis
Bangalore,KA
Summary
17+ years of experience in IT Product Management, Business Analysis and consulting across US Healthcare, Property & Casualty Insurance, Title Insurance & Escrow Services domains with exposure to product as well as service-based environments.
Overview
1
1
Language
6
6
Certifications
17
17
years of professional experience
Work History
Senior Manager
emids Technologies Pvt. Ltd
Bangalore
09.2020 - Current
- Define and lead the vision and strategy for the healthcare data platform, provide product thought leadership in identifying critical customer requirements, understand business goals, define product end state, and guide development teams in designing optimal user experience and successful business solutions.
- Work closely with design and engineering teams to develop delightful customer experiences to connect, acquire, present, and manage healthcare data.
- Take a data driven approach in defining success metrics, prioritizing requirements, and communicating plan, progress, and success.
- Engage in the development of processes, procedures, workflows, and other supporting documentation across the organizations operating pillars.
Associate Vice President
Symphony Software Pvt. Ltd
Hyderabad
01.2019 - 03.2020
- Defined the overall strategic plan, product innovation, product management for the analytics platform.
- Enabled a non-profit organization to publish actionable insights using claims data for the state of Wisconsin.
- Improved data quality relative to the data residing in each independent, regional warehouse.
- Developed a comprehensive method of “bucketing” members for all major analyses and reports.
- Recommended, Defined, and tracked product/service level KPIs.
Manager
emids Technologies Pvt. Ltd
Bangalore
06.2014 - 01.2019
- Contributed to creation of an integrated data warehouse that removed keyperson and system-specific knowledge, allowing for enterprise-level analytics over regional analysis.
- Collaborate with architects on creation of Data Model (Conceptual, Logical and Physical).
- Significant time reduction for actuarial analysts spends on gathering, cleansing, and transforming data (composite average time saved was approximately 60%).
- Define the entities and business rules for Master Data Management and Data Quality Services.
- Provided actionable insights to multiple levels of stakeholders by identifying key metrics.
- Chart out the direction for Business Analysis Centre of Excellence.
Senior Business Analyst
First American India Pvt. Ltd
Bangalore
09.2008 - 06.2014
- Responsible for requirement elicitation, requirement documentation, requirement communication by way of User Stories, Process Mapping, GAP Analysis, demos, workshops with stakeholders on First American's Claim's Administration System and Order Management System.
- Interact seamlessly with marketing and compliance SMEs to understand upcoming product improvements and changes in the user experience for FAST (Order Management System).
- Requirement Prioritization in the product backlog with the product manager on CLASS (Claims Administration System).
- Manage, track, and eliminate Impediments by interfacing with management and other support functions in the organization.
- Analysis and Assessment of all defects uncovered within a project, prioritizing them, and deciding which defects to fix versus which ones to leave (costs of fixing vs.
- What added value will result to fix a defect).
- Conduct Root Cause Analysis (RCA) for defects originated in release.
- Review the deliverables of team members reporting to me and scoring them on their appraisals.
Business Analyst
Enzen Technologies Pvt. Ltd
Bangalore
09.2007 - 09.2008
- Collaborated with industry experts for engineering and development of IDMS, an ERP solution that facilitated communication between different departments of a domestic power distribution company.
- Responsible for enterprise analysis, requirement planning, requirement management and requirement communication.
- GAP Fit Analysis between enterprise functions and system functions versus MS Dynamics Axapta features.
- Prepared Customization Methodology Document for the HRM and Procurement modules.
- Contributed on various proposals for prospective clients by providing module estimations and write ups.
Business Analyst
GalaxE. Solutions India Pvt. Ltd
Bangalore
07.2006 - 09.2007
- Responsible for enterprise analysis, requirement elicitation, requirement communication across various projects.
- Engaged with clients & sales team to align the product’s value proposition with customer expectations.
- Estimated effort and contributed to project plan creation.
- Coordinated development, testing and support teams during the construction, testing and deployment phases of EHRM project.
Business Analyst
Netsoft Microsystems
Bangalore
11.2003 - 06.2006
- Analyzed and documented the business requirements in the form of functional Specification’s document.
- Modeled the “As Is” and the “To Be” processes.
- Supported the development and QA teams during the construction and testing phases of the project.
- Validated the defects originating during testing and deployment.
Education
MBA - Information Technology
Sambhram Academy of Management Studies
B Sc - Computer Science
Govindram Seksaria Science College
Skills
Business Analysis
undefinedCertification
Associate in General Insurance
Additional Information
- Awarded Cause for Applause for the quarter Jan - Mar 2017 for dedication towards demonstrating emids core values
- Awarded Star Performer of the year at emids (Aug 2015) for client university initiative
- Awarded Certificate of appreciation for the quarter Oct - Dec 2009 for contribution to successful product release at First American
Software
IRise
SQL
Interests
Motorcycling
Cooking
Digital Photography
Timeline
Senior Manager
emids Technologies Pvt. Ltd
09.2020 - Current
Associate Vice President
Symphony Software Pvt. Ltd
01.2019 - 03.2020
Manager
emids Technologies Pvt. Ltd
06.2014 - 01.2019
Senior Business Analyst
First American India Pvt. Ltd
09.2008 - 06.2014
Business Analyst
Enzen Technologies Pvt. Ltd
09.2007 - 09.2008
Business Analyst
GalaxE. Solutions India Pvt. Ltd
07.2006 - 09.2007
Business Analyst
Netsoft Microsystems
11.2003 - 06.2006
B Sc - Computer Science
Govindram Seksaria Science College
MBA - Information Technology
Sambhram Academy of Management Studies
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