Results-driven Quality Specialist at Amazon Development Centre India Pvt Ltd, skilled in Advanced Excel and analytical thinking. Successfully created actionable reports and identified trends to enhance product quality, leading to strategic improvements. Collaborated effectively across departments, ensuring quality readiness and stakeholder satisfaction through timely responses and data-driven insights.
Overview
3
3
years of professional experience
2
2
Certificates
3
3
Languages
4
4
years of post-secondary education
Work History
Quality Specialist
Amazon Development Centre India Pvt Ltd
07.2022 - Current
Created detailed Excel reports using pivot tables, complex formulas, and data visualization to present actionable business insights.
Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.
Maintain records of day to day work by updating trackers or workflow tools.
Practiced problem solving,developing solutions to meet customer expectations.
Coordinated with other departments to secure smooth production runs.
Created comprehensive reports,analyzing data to improve output.
Assured quality readiness through development cycle of new products,defining appropriate standards.
Identify patterns emerging in the audits and contribute to process/program improvements.
Provide timely response to stakeholders on related tasks as per SOP and SLA.
Recorded and organized test data for report generation and analysis.
Conducted data review and followed standard practices to find solutions.
Business Analyst Intern
AI Variant
09.2024 - 03.2025
Created visual representations of data findings using various chart types for presentations to stakeholders.
Gathered and documented requirements for projects.
Collaborated with cross-functional teams to gather, analyze, and document business requirements.
Identified errors and performed root cause analysis to determine core issues.
Education
MBA - Business Analytics
SRM University
Chennai, India
01.2024 - Current
Bachelor of Commerce - Accounting And Finance
SBMJC
KGF
06.2015 - 05.2018
Skills
Advanced Excel
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Accomplishments
Consistently maintained high customer satisfaction ratings
Recognized with internal R&R for providing top quality and productivity
Certification
Business Analyst in Excelr
Projects
Kickstarter Crowdfunding Dataset
Designed and developed a comprehensive dashboard to analyze and track the performance of Kickstarter crowdfunding campaigns with over 50,000 data points using Excel, Tableau, Power BI, and SQL.
Utilized SQL to efficiently extract and aggregate large datasets from relational databases, ensuring smooth and accurate data processing for comprehensive campaign analysis.
Created complex data models and visualizations in Power BI and Tableau, transforming raw data into actionable insights regarding funding trends, backer demographics, and campaign performance metrics.
Leveraged Excel for initial data cleansing, performing advanced data transformations to ensure data quality and consistency.
Optimized data processing workflows to handle and analyze large datasets, significantly reducing processing time by 30% and enabling real-time reporting.
Developed custom, interactive dashboards in Tableau and Power BI, allowing stakeholders to drill down into specific metrics (e.g., project funding rates, backer locations, and reward tiers) for better decision-making.
Delivered insights that informed campaign strategies, improving funding rates and backer engagement for ongoing projects.
HR ANALYTICS OF EMPLOYEE RETENTION
Created an HR analytics dashboard to monitor and analyze employee retention patterns, utilizing a dataset of over 50,000 employee records.
Used SQL to query and extract critical employee data from HR systems, including tenure, department, performance, and exit interviews, for in-depth retention analysis.
Leveraged Excel to clean, preprocess, and prepare the data, performing complex data transformations such as filtering, aggregating, and summarizing to ensure high-quality datasets for analysis.
Designed and deployed Tableau and Power BI dashboards with interactive charts and graphs, enabling HR teams to explore retention trends, identify at-risk departments, and analyze turnover by various demographics like age, tenure, and role.
Applied advanced analytics to detect patterns and correlations between employee satisfaction, performance, and retention, providing actionable insights to HR leadership for strategic workforce planning.
Streamlined data reporting processes by automating weekly retention reports, reducing manual effort by 30% and improving response time for HR initiatives.
Collaborated with HR leaders to develop data-driven retention strategies, leading to improved retention rates in key departments by identifying actionable intervention points.
Timeline
Business Analyst Intern
AI Variant
09.2024 - 03.2025
MBA - Business Analytics
SRM University
01.2024 - Current
Quality Specialist
Amazon Development Centre India Pvt Ltd
07.2022 - Current
Bachelor of Commerce - Accounting And Finance
SBMJC
06.2015 - 05.2018
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