Hi, I’m
Himani Malik
Gurgaon
Summary
Experienced Project Lead and skilled in Problem Management, Troubleshooting, incident management, change management, System integration, Network Operations, Cisco Routers, ISP. With over 4+ years of experience in the Telecom domain and 5 years of teaching engineering graduates, I have honed my skills in project management, networking, and troubleshooting. I have handled cases of P2P and P2MP LINK of both CEN media and MPLS router. Successful Senior Network Engineer accomplished in managing enterprise-wide networks for large-scale operations. Plan, implement and continuously improve infrastructure and controls to stay on top of changing operational and security demands. Expert in disaster recovery and business continuity planning.
Overview
11
years of professional experience
Work History
Viavi Solutions
Senior Network Engineer L3(Project Lead)
08.2023 - 01.2024
Job overview
- Handled all the data related to installation of new devices as well as old devices management.
- Managed vendor relationships for hardware procurement, software upgrades, and technical support services to ensure optimal resource utilization.
- Standardized processes and procedures for network maintenance and configuration changes, reducing errors and streamlining operations.
- Reviewed technical specifications from clients and vendors to confirm adequacy, accuracy and functionality.
- Improved system reliability through proactive monitoring of network performance metrics and capacity planning initiatives.
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
Tech Mahindra
Senior Network Analyst (Problem Management Lead)
11.2022 - 08.2023
Job overview
- Responsible to safeguard the network by allowing only authorized changes to be implemented in the network, causing minimum or no impact to the Customer services.
- Post Implementation weekly PPT for review Setting up and driving the technical and management bridge.
- Preparation of PIR (Post incident report) and MIR (Major Incident report) after incident is closed and share it with all the stakeholders.
- Improved company-wide communication by upgrading and maintaining the internal messaging system.
- Conducted regular training sessions to keep IT staff updated on the latest industry trends, tools, and techniques.
- Developed custom scripts for network monitoring and reporting, providing valuable insights into system performance metrics.
- Ensured data security by implementing rigorous access controls and encryption protocols.
- Created inventory, report and invoicing databases.
Bharti Airtel Ltd.
Network Engineer
11.2019 - 11.2022
Job overview
- Skilled in Carrier Ethernet Network(CEN) media on Nokia, Huawei, Alacatel and Cienna MUX devices
- I worked in TAC2 Team and handled cases of P2P and P2MP LINK of both CEN media and MPLS router.
- I also shift customers from MUX to MUX and do shifting on MPLS router and also support TAC1 TEAM and work with Field engineer for troubleshooting remotely
- Supporting system integration with Net cool, Remedy and GIS.
- Maintaining and preparing all reports such as MTTR, Linear Attenuation of Dark Fiber, and Live Fiber versus Dark Fiber Report on daily basis to monitor RFMS alarms and fiber health.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
- Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Huawei on Idea-Voda Project
Executive Engineer-Off Role
08.2019 - 09.2019
Job overview
- Prepared HLD and LLD verification reports and latency test report.
- Established procedures for corrective and preventive maintenance.
Indus Institute of Engg & Tech
Assistant Professor
07.2012 - 07.2017
Job overview
- Teaching various Engineering Subjects.
Education
HCTM college of Kurukshetra University
M.Tech from Electronics/Telecommunication
01.2013
JIET college of Kurukshetra University
B.Tech/B.E. from Electronics/Telecommunication
08.2010
Skills
- Problem Management
- Troubleshooting
- Incident management
- Change management
- Network Operations
- Cisco Routers
- ISP
- NOC Operations
- NMS
- Putty
- DT
- Seibel
- Remedy
- Netcool
- CEN media
- MPLS ROUTING
- RFMS media
- T3
- T5
- Network architecture design
- Vendor Relationship Management
- Network Capacity Planning
- Network Troubleshooting Expertise
- ITIL Framework Understanding
- Routing Protocols Expertise
- Technical Troubleshooting
- Networking and routing protocol expertise
- Layer-2/3 protocols
- MPLS routers
Personal Information
- Date of Birth: 10/31/89
- Gender: Female
- Marital Status: Married
Timeline
Senior Network Engineer L3(Project Lead)
Viavi Solutions
08.2023 - 01.2024
Senior Network Analyst (Problem Management Lead)
Tech Mahindra
11.2022 - 08.2023
Network Engineer
Bharti Airtel Ltd.
11.2019 - 11.2022
Executive Engineer-Off Role
Huawei on Idea-Voda Project
08.2019 - 09.2019
Assistant Professor
Indus Institute of Engg & Tech
07.2012 - 07.2017
HCTM college of Kurukshetra University
M.Tech from Electronics/Telecommunication
JIET college of Kurukshetra University
B.Tech/B.E. from Electronics/Telecommunication
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