Himanshu Amroliya
Indore
Summary
Dynamic customer care executive with expertise in product listing and strategic implementation. Recognized for driving efficiency through best practices and facilitating effective team collaboration to achieve high-quality results.
Overview
2
2
years of professional experience
Work History
customer care executive in flipkart RE process
teleperformance
indore
2024.07 - 2025.01
- Oversaw daily operational activities to enhance service delivery quality.
- Managed client relationships to ensure satisfaction and address concerns effectively.
- Led training sessions for new employees on company policies and procedures.
- Facilitated team meetings to discuss project updates and coordinate tasks efficiently.
- Implemented best practices for customer support to improve response times and service quality.
Customercare in Flipkart seller support process
teleperformance
indore
2022.08 - 2023.08
- providing assistance to seller for completing his flipkart seller account
- solving issues
- expert in product listing
- Developed and implemented strategies to increase executive efficiency.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Supported leadership in implementing company policies and procedures effectively.
Education
B.com - sales and advertisement
Maheshwari Mahavidyalaya Indore
Indore 2022-04
Skills
- Customer service
- Team coordination
- Product listing
- Problem solving
- Issue resolution
- Strategic planning
- Financial administration
- Strategic objective execution
- Account management
- Financial management
- Operations management
- Basic knowledge of excel
Languages
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Timeline
customer care executive in flipkart RE process
teleperformance
2024.07 - 2025.01
Customercare in Flipkart seller support process
teleperformance
2022.08 - 2023.08
B.com - sales and advertisement
Maheshwari Mahavidyalaya Indore