Himanshu Kalra
Senior Relationship Manager
Delhi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Senior Relationship Manager
MG Cars Pvt. Ltd.
Delhi
2021.02 - Current
- Streamlined processes for increased efficiency within the team, resulting in improved response times to client inquiries and requests.
- Increased portfolio growth by effectively identifying new business opportunities through market research and networking.
- Negotiated favorable terms for clients by leveraging strong relationships with product providers and underwriters.
- Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge.
Team Leader ( SUV )
Autovikas Sales & Service Pvt Ltd
Delhi
2019.01 - 2021.02
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Relationship Manager
Rana Motors Pvt. Ltd. ( NEXA )
Delhi
2017.04 - 2019.01
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Organized regular events to foster community engagement among clients, solidifying existing relationships and attracting new business prospects.
Relationship Manager ( Ciaz Expert)
Rana Motors Pvt Ltd ( Areena )
Delhi
2015.03 - 2017.03
- Established strong relationships with key stakeholders for effective collaboration and streamlined decision-making processes.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Delivered comprehensive reports detailing account activity and progress towards established financial goals, increasing transparency and trust with clients.
Education
Bachelor Of Arts -
CMJ University
Delhi 2010.04 - 2012.03
12th Intermediate Examination -
IECC ACADEMY ( Gwalior Board)
Delhi 2004.04 - 2005.03
10th -
IECC Academy ( Gwalior Board )
Delhi 2002.04 - 2003.03
Skills
Team Training
Sales management
Presentations and lectures
Strategic Planning
Timeline
Senior Relationship Manager
MG Cars Pvt. Ltd.
2021.02 - Current
Team Leader ( SUV )
Autovikas Sales & Service Pvt Ltd
2019.01 - 2021.02
Relationship Manager
Rana Motors Pvt. Ltd. ( NEXA )
2017.04 - 2019.01
Relationship Manager ( Ciaz Expert)
Rana Motors Pvt Ltd ( Areena )
2015.03 - 2017.03
Bachelor Of Arts -
CMJ University
2010.04 - 2012.03
12th Intermediate Examination -
IECC ACADEMY ( Gwalior Board)
2004.04 - 2005.03
10th -
IECC Academy ( Gwalior Board )
2002.04 - 2003.03