Himanshu Kalra
Senior Relationship Manager
Delhi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Senior Relationship Manager
MG Cars Pvt. Ltd.
Delhi
02.2021 - Current
- Streamlined processes for increased efficiency within the team, resulting in improved response times to client inquiries and requests.
- Increased portfolio growth by effectively identifying new business opportunities through market research and networking.
- Negotiated favorable terms for clients by leveraging strong relationships with product providers and underwriters.
- Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge.
Team Leader ( SUV )
Autovikas Sales & Service Pvt Ltd
Delhi
01.2019 - 02.2021
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Relationship Manager
Rana Motors Pvt. Ltd. ( NEXA )
Delhi
04.2017 - 01.2019
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Organized regular events to foster community engagement among clients, solidifying existing relationships and attracting new business prospects.
Relationship Manager ( Ciaz Expert)
Rana Motors Pvt Ltd ( Areena )
Delhi
03.2015 - 03.2017
- Established strong relationships with key stakeholders for effective collaboration and streamlined decision-making processes.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Delivered comprehensive reports detailing account activity and progress towards established financial goals, increasing transparency and trust with clients.
Education
Bachelor Of Arts -
CMJ University
Delhi 04.2010 - 03.2012
12th Intermediate Examination -
IECC ACADEMY ( Gwalior Board)
Delhi 04.2004 - 03.2005
10th -
IECC Academy ( Gwalior Board )
Delhi 04.2002 - 03.2003
Skills
Team Training
undefinedTimeline
Senior Relationship Manager
MG Cars Pvt. Ltd.
02.2021 - Current
Team Leader ( SUV )
Autovikas Sales & Service Pvt Ltd
01.2019 - 02.2021
Relationship Manager
Rana Motors Pvt. Ltd. ( NEXA )
04.2017 - 01.2019
Relationship Manager ( Ciaz Expert)
Rana Motors Pvt Ltd ( Areena )
03.2015 - 03.2017
Bachelor Of Arts -
CMJ University
04.2010 - 03.2012
12th Intermediate Examination -
IECC ACADEMY ( Gwalior Board)
04.2004 - 03.2005
10th -
IECC Academy ( Gwalior Board )
04.2002 - 03.2003
Similar Profiles
Parul JadejaParul Jadeja
Human Resources Administrator at MG TechApollo Cars LLPHuman Resources Administrator at MG TechApollo Cars LLP
Leonela BrachoLeonela Bracho
Secretary at Mg Quality CarsSecretary at Mg Quality Cars
GIREESHA PRABHUGIREESHA PRABHU
Head Product Development & Technology at MG Group, MG Automotives (Bus & Coach) Pvt. Ltd, West & DeccanHead Product Development & Technology at MG Group, MG Automotives (Bus & Coach) Pvt. Ltd, West & Deccan