Dedicated System Engineer adept at cultivating long-term partnerships with clients Globally. Expertise includes installing, configuring and monitoring APM tools and ensuring the performance of services with good technical knowledge. Offering successful career history comprising more than 3.5 years.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
System Engineer
Tata Consultancy Services
Indore
09.2018 - Current
Performance Management Engineer
Hands on experience in doing AppDynamics Implementation and Administration tasks single-handedly.
Works on ITIL concepts like Incident management, Change management and Problem management
Configure applications & servers on Appdynamics & ELK tools for monitoring.
Act as Subject Matter Expert (SME) for a broad range of solutions and single point of contact for teams.
Preparing Dashboards and configuring alerts, status reports, events correlation.
Analyzing Business Transaction, user experience and Root cause analysis for any issue occurs during transactions.
Works with the Product Management and Software teams to ensure performance of applications during test coordinates with sustained team to organize, plan, manage and execute new releases
Works with application teams to configure docker compose files.
Installation & configuration of agents for Linux, AIX and Windows servers.
Troubleshooting for Controller, agents connectivity. Applying firewall concept for security.
Integration of AppDynnamics to other monitoring/task management tools like Ignio.
Development, Architecting design of ELK tool and integration of Application data on ELK (Elasticsearch, logstash, Kibana).
Management of elastic cluster, writing GROK scripting and KQL (Kibana query language).
Administration tasks, ensuring customer issues are serviced within defined SLA.
Configuring Virtualization tab as per user requirements, managing Index proving automated solution using ILM policies .
Host Client meeting and share the updates & status of work.
Maintain detailed logs and reports of services performed, understanding of clinical trials process and information.
Created, prepared and delivered reports to various departments.
Coordinated priority of support work based on client and business needs.