HRITWIK ANAND
Guest Service Associate In Housekeeping
VIHAR,DELHI
Summary
To seek a challenging position in an organization where I can utilize my skills and knowledge and develop new new skills to contribute in the accomplishment of organizational goals. Energetic Front Desk Assistant with more than 2.5 years of experience helping guests and talented in planning outings for guests, providing needed resources and creating enjoyable visits.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Guest Service Associate in Housekeeping
The Leela Ambience
Gurugram, Haryana
07.2018 - Current
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Exceeded goals through effective task prioritization and great work ethic.
- Adhered to social distancing protocols and wore mask or face shield at all times.
Housekeeping and Front Office
The Berjaya Hills
Kuala Lumpur
08.2017 - 02.2018
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Served customers in a friendly, efficient manner following outlined steps of service.
Education
MBA - HR
NMIMS
Mumbai 06.2020 - Current
B.SC - Catering Science and Hospatality Management
UEI Global
Delhi 07.2016 - 05.2019
Senior Secondary
Apex Public School
DelhiSecondary School -
Apex Public School
DelhiSkills
Time management
Self-motivated professional
Critical thinking
Excellent in Problem Solving Abilities
Highly Patience
Strong Supervisory and Leadership Skills
Certification
Certified [Guest Service Associate], [The Leela Ambience] - [COVID-19 Navigator]
Personal Glimpse
Date of Birth : 6th July 1999
Father’s Name : Mr. Dayanand Parihast
Nationality : Indian
Marital Status : Unmarried
Timeline
MBA - HR
NMIMS
06.2020 - Current
Certified [Guest Service Associate], [The Leela Ambience] - [COVID-19 Navigator]
05-2020
Guest Service Associate in Housekeeping
The Leela Ambience
07.2018 - Current
[House Keeping Attendant], [Colmar Tropicale Themed Resort ] - [6 Months]
02-2018
[Appreciation], [KOD] - [Event - Participated in Live Drama & Theater]
12-2017
[Appreciation], [ITC Maurya] - [Participated in Government Event]
10-2017
Housekeeping and Front Office
The Berjaya Hills
08.2017 - 02.2018
[Appreciation], [Taj Place] - [Event - Participated in Wedding Function]
07-2017
B.SC - Catering Science and Hospatality Management
UEI Global
07.2016 - 05.2019
Senior Secondary
Apex Public School
Secondary School -
Apex Public School