Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Personal Information
Timeline
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Imran Shaik

Area Manager-Operations
Hyderabad,Telangana

Summary

A results-oriented, flexible operations manager with a track record of upholding everyday business operations and putting planning, policy, and strategy into practice. Looking for a role where to use best practices to update and define corporate policies, maintain quality standards, and boost growth and productivity.

Demonstrating 7.9 years of expertise in overseeing the Last Mile, Middle Mile and First Mile operations at Amazon Seller Services Pvt. Limited. 1 Year experience in TATA TELE SERVICES. Currently leading a team of 300 members as an Operations Manager at Amazon Seller Services Pvt. Limited, overseeing inbound and CRET operations. Assisting with all safety initiatives to guarantee a secure workplace for all employees in the building. Collaborating closely with support staff (IT Manager, HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Senior Operations Managers) to develop and obtain resources and support for projects and initiatives in any area as well as to supply resources and support that other staff member require.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Area Manager of Operations

Amazon Seller Services Pvt. Limited.
Hyderabad
01.2022 - Current

Monitoring productivity of warehouse and manpower calculation as per weekly as well as daily targets.

  • Plan vs actual meeting with CFT and make strategies to improve flow and improve productivity.
  • Train, develop, and guide employees in warehousing and subcontracting function to improve their performance.
  • Validation of process adherence in warehouse (LIFO/FIFO)
  • Managing safety, 5s activities and CI Projects with team.
  • Creating SOPS for process related to operations,
  • Driving concept of skill matrix for employees for their upgradation.
  • Managing inventory present in stock and managing reorder point for all stock.
  • Strategically plan and manage logistics, warehouse, transportation and customer services.
  • Driving KANBAN/ KAIZEN activities at shop floor as per SOP.
  • Manage supply chain improvement and value creation and organize synergies.
  • Evaluate current metrics and assist team in establish right business performance standards and improvement goals
  • Reviewing goal sheet weekly and monthly with all of PAs and TLs, talking about accomplishments, introducing new ideas, putting them into practice, and establishing strategy to increase productivity and TPH.
  • Quarterly meeting team members to understand shift performance and giving required support to get results delivered.

Operations Manager

Amazon Transportation Services Pvt. Limited.
Hyderabad
03.2021 - 01.2022

Lead and supervise a team of 5 Team Leaders, 12 Process Assistants and 150 associates in outbound or inbound operations within the Sort Center.

  • Responsible for managing 200k shipments at inbound and outbound operations.
  • Works closely with partner functions (PXT Manager, Financial Manager, Facilities Manager, LH Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects.
  • Responsible for overall Inbound function safety, quality and performance and customer experience of the shift
  • Developed and implemented strategies to maximize customer satisfaction

Channel Team Lead

Amazon Seller Services Pvt. Limited.
Hyderabad
08.2017 - 03.2020

Managing the MFN Pick-up/Delivery stations on the last mile.

  • Ensure effective customer order management and on time delivery of materials.
  • Managing more than 1500 sellers throughout Hyderabad and offering them a positive Amazon seller experience.
  • Daily pickup of 20,000 shipments from sellers and delivery of seller return packages. Contributing to 73% of network-level pickups
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively

Channel Sales Manager

TATA TELE SERVICES PRIVATE LIMITED
Hyderabad
06.2016 - 08.2017

Managing 10 Tata Telecom distributors in rural and urban areas of Mahbubnagar and producing 800k rupees in revenue for company each month.

  • Preserving positive working relationship with company's distributor, support team, telecom shops to guarantee that TATA Docomo products are consistently available in market.
  • Weekly reviews of sales data, analysis, and comprehension of problem description, as well as efforts to enhance sales and find solution to improve sales.
  • Observing competitors' strategies closely and attempting to improve upon them in order to further boost increase in TATA Docomo sales
  • Developed customized sales plans for each channel partner, driving increased revenue

Education

Bachelor of Science - Information Technology

PVP SIDHARTHA INSTITUTE OF TECHNOLOGY
VIjayawada
10.2010 - 05.2014

MBA - Marketing Operations

SIVA SIVANI INSTITUTE OF MANAGEMENT HYDERABAD
Hyderabad
01.2014 - 04.2016

Skills

High Business Ethics & Trustworthy

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Accomplishments

  • Cut Down on Losses: Major loss measure Ageing/Trans Handoff losses were regularly below the guardrail with excellent team planning, resulting in no cost to the organization.
  • Cost Ambassador for HYD8 by displaying an annual saving of $2407 every year by initiating a project “Reduction in the usage of NC48 boxes in CRET department.
  • Night shift operations were effectively closed with the right planning, saving the business $207k annually.
  • Cut bus services by combining Middle Miles and First Miles lines has displayed the annual savings of $6002.
  • Engage & LBI Champion
  • Awarded Eight times in a row as the HYD8 ENGAGE CHAMPION for engaging with the AAs in the building, guiding more than 250 new hires through training, and assisting them in being successful in their day-to-day work.
  • Rewarded six times in a year-2023 as the HYD8 LBI CHAMPION for fostering positive working relationships, inspiring them at work, and assisting them in advancing their careers.
  • Processed Highest volume in HYD8-IB
  • Attained the maximum volume of 190k in a single day shift and contributed to the achievement of the greatest volume of 320k in the entire IB in May 2024 ART while maintaining strict adherence to quality control parameters. This will be the largest accomplishment in HYD8 history.

Personal Information

Date of Birth: 02/06/1992

Timeline

Area Manager of Operations

Amazon Seller Services Pvt. Limited.
01.2022 - Current

Operations Manager

Amazon Transportation Services Pvt. Limited.
03.2021 - 01.2022

Channel Team Lead

Amazon Seller Services Pvt. Limited.
08.2017 - 03.2020

Channel Sales Manager

TATA TELE SERVICES PRIVATE LIMITED
06.2016 - 08.2017

MBA - Marketing Operations

SIVA SIVANI INSTITUTE OF MANAGEMENT HYDERABAD
01.2014 - 04.2016

Bachelor of Science - Information Technology

PVP SIDHARTHA INSTITUTE OF TECHNOLOGY
10.2010 - 05.2014
Imran ShaikArea Manager-Operations