INDRAJIT MAJI
Banjara Hills, Road No 1, Hyderabad
Summary
Seeking responsibility and challenging opportunity that would utilize and encourage my abilities through dedicated hard work and resources of the company to achieve combined growth. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
6
6
years of professional experience
Work History
Deputy Manager-International Sales & Marketing
CARE Hospitals
Hyderabad
09.2024 - Current
- Develop and execute Annual Marketing Plan for International Patient Services to achieve International patients budgets in line with business plan
- Business consolidation from existing HCFs (within Hyderabad or other regions of India) addition of new HCFs, identify new business opportunities and expand coverage with HCFs based in other cities
- Identify new business development opportunities in Bangladesh / Africa and service existing partners through active engagements
- HCF payment tracking and timely payment remittances to HCFs
- Thorough and updated In-house patient database tracking
- MIS reporting and business tracking as per organization requirement - making and consolidation of all required reports along with detailed analysis
- Explore business opportunities from in-house patient -Convert to HCFs, Referral doctor’s contact
- Aftercare mails
- CRM/ Query tracker
- Ensure response time of less than 24 hours for queries
- IPS Expense tracking and allocation
- Regular follow ups (both telephone and meetings) with the HCFs met during business trips and maintaining HCF tracker
- Tie-ups with international insurance companies to drive additional business
- Development and promotion of patient testimonial
- Identifying PR stories to promote patient experience and the hospital
- Regular engagement with HCF’s by conducting monthly activities for them
Assistant Manager-International Sales & Marketing
CARE Hospitals
Hyderabad
09.2022 - 09.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed and implemented international marketing strategies for global markets.
- Scheduling International Business partners' meet.
- Tie-up with new partners.
- Patient services (IPD & OPD) - transport, appointment, accommodation, tele-consultation, admission process, discharge process, bill payment and settlement, patient progress, written and video testimonial, etc., of international patients.
- Resolving all International patient's issues that could affect their smooth care progression
- Assisting patients in FRRO formalities - Registration, Visa Extension and Visa Conversion
- Activities – Conducting webinars, virtual OPD, RTM, partners meet etc Monthly MIS & PPT for International business (Specialty wise, counties wise, partner wise etc)
- Maintaining Master Query Tracker for digital/partners leads for maximum conversion and preparing query / revenue report of daily, weekly & monthly Responding to digital queries and HCF's queries promptly from all source providing treatment plan & cost estimate with regular follow-up.
- Work closely with healthcare facilitators (HCF) and other related personal to increase the revenue and to achieve sales revenue target.
- Operations – Clearance of partners invoices, check on dept.
- Supplies (Brochures, branding materials) Market Analysis.
- Revenue Management.
- Coordinating with patients from Bangladesh, Somali, Sudan, Kenya, Sudan, Ethiopia, Tanzania etc.
Executive-International Sales & Operations
CARE Hospitals
Hyderabad
01.2020 - Current
- Responsible for all operational issues for foreign patients as per the need which includes Designing of the treatment package, Arrangement for local transport and Airport transfer, Hotel accommodation, Interpreter assistance, and Currency exchange
- Supervising billing for International patients
- Revenue tracking and updating for every day
- Supervising FRRO and Visa related work (Visa Invitation & Visa extension) across the world
- Generating business from local Interpreters mainly from Sudan, Somali, Yemen and Bangladesh along with International HCFs & Medical Tourism
- Tie-ups with Medical Tourism companies/ agents/ Doctors in India & Abroad
- Timely payouts (Cash and Bank Transfer) of the partners
- Generating & Managing patient enquiries.
Executive-Insurance & Billing
Olive Hospital Private Limited
01.2019 - 12.2019
- To update the activity sheet on daily basis
- Co-ordination between patient and insurance provider till the final approval
- Counseling the patient and their attendees about treatment packages
- To answer the patient queries on their bills
- Sending Pre-auth to the Insurance company and EHS portal side
- Co-ordinate with Nursing, Jr
- Consultant, Consultant on discharge timings and date
- Follow up surgeries date and timing on daily basis
- Sending the claims document to the insurance company and EHS portal side
- To maintain the files and registers with respect to correspondence matter.
Education
MBA - Health Administration
Welingkar Institute of Management
Mumbai, India03-2022
BBA - Health Administration
West Bengal University of Technology
WB, India03-2019
Higher Secondary in Bio-Science -
West Bengal Council of Higher Secondary Education
WB, IndiaSkills
- Lead Generation
- Business Development
- Sales Presentations
- Relationship Building
- Strategic Partnerships
- Promotional planning
- Project Management
- Networking strength
- Customer Service
- Sales Tracking
- Marketing
- New Business Development
- Revenue development
- Revenue Generation
- Relationship building and management
- Research
- Business Planning
- Sales and Marketing
Languages
- English
- Hindi
- Bengali
Hobbies and Interests
- Cocking
- Gardening
- Listening Music
Timeline
Deputy Manager-International Sales & Marketing
CARE Hospitals
09.2024 - Current
Assistant Manager-International Sales & Marketing
CARE Hospitals
09.2022 - 09.2024
Executive-International Sales & Operations
CARE Hospitals
01.2020 - Current
Executive-Insurance & Billing
Olive Hospital Private Limited
01.2019 - 12.2019
MBA - Health Administration
Welingkar Institute of Management
BBA - Health Administration
West Bengal University of Technology
Higher Secondary in Bio-Science -
West Bengal Council of Higher Secondary Education
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