Irfan Khan
Salaried
Faridabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager
Aanvii Hearing Solutions Pvt Ltd
Gurgaon
01.2023 - 10.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Generate leads from referrals and hear.com
- Working on conversation.
SME (Team Lead)
Soundrise Hearing Solutions Pvt Ltd
Gurgaon
09.2018 - 12.2022
- Sustained 100% customer satisfaction for more then 3 continuous years.
- Listening to the customer hearing related problems then sell then the suitable hearing aid.
- Follow-ups from customer after clinic visit to close the sale.
- Negotiation for the price.
- Selling services instead of discount.
- Training the new joiners.
- Sharing feedback with new joiners after listening to the calls.
- Giving love call feedbacks.
Assistant Team Leader
Bankyatra
Delhi
12.2015 - 11.2018
- Created staff schedules, approved requested time off and updated reports.
- Worked with customer service to handle escalated customer issues.
- Worked with proprietary software to reduce Type issues and increase productivity.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managing the lead flow and distribution of the lead among team leads.
- Selling Credit Cards,Loans and Life insurance over the call.
Education
B.Com - Accounting
Sunrise University
Alwar Rajesthan 06.2015 - 07.2017
Skills
Business development and planning
Strategic account development
Order management
Negotiation
After Sale Service
Sales processes
Solution selling
Relationship building
Time management
Coaching and mentoring
Goals and performance
Sales presentations
Timeline
Sales Manager
Aanvii Hearing Solutions Pvt Ltd
01.2023 - 10.2024
SME (Team Lead)
Soundrise Hearing Solutions Pvt Ltd
09.2018 - 12.2022
Assistant Team Leader
Bankyatra
12.2015 - 11.2018
B.Com - Accounting
Sunrise University
06.2015 - 07.2017