Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ISHA ARORA

New Delhi

Summary

The objective is to experience a career that is growth-oriented and allows me to contribute my knowledge and skills to the organization as well as enhance my experience through continuous learning and teamwork. As part of my career development, I am seeking a position that will enhance my skills and knowledge.

Overview

3
3
years of professional experience

Work History

Process Associate- Google Ads Specialist

Cognizant Technology Solutions India Pvt. Ltd
Gurugram
08.2022 - 01.2024

•⁠ ⁠Managed international clients' Google Ads accounts, addressing account issues and optimizing for performance.
•⁠ ⁠Provided customer support via chat and email, delivering effective solutions to client inquiries.
•⁠ ⁠Conducted account audits to identify areas for improvement and implemented strategies for enhanced campaign performance.
•⁠ ⁠Collaborated with teams to ensure successful digital marketing campaigns, staying updated on industry trends.
•⁠ ⁠Received positive client feedback for exceptional service and measurable results in Google Ads campaigns.

Inside Sales Intern

Curelink
Gurugram
06.2022 - 08.2022

•⁠ ⁠Conducted outbound sales calls to promote products and services, generating leads for the company.
•⁠ ⁠Followed up on leads through various communication channels to nurture prospects and convert them into customers.
•⁠ ⁠Created detailed reports on potential positive leads, analyzing data to identify trends and opportunities for sales growth.
•⁠ ⁠Collaborated with the sales team to develop strategies for lead generation and conversion.
•⁠ ⁠Demonstrated strong communication and analytical skills in handling sales inquiries and maintaining accurate records of interactions.

•⁠ ⁠Acquired hands-on experience in CRM systems, data management, and lead generation techniques.

Business Development Intern

S.G.S, Tata Motors
07.2021 - 09.2021

•⁠ ⁠Supported business development initiatives by conducting market research and analyzing industry trends.
•⁠ ⁠Assisted in identifying potential clients and creating outreach strategies to expand the client base.
•⁠ ⁠Participated in client meetings and presentations, gaining exposure to the sales process.

•⁠ ⁠Received mentorship and training in business development practices, enhancing professional skills and industry knowledge.

Education

B.COM(Hons) - COMMERCE

UNIVERSITY OF DELHI
NEW DELHI
06-2022

12TH - COMMERCE

ST. JOHNS SCHOOL
ABU ROAD, RAJASTHAN
05-2019

10TH -

H. G. INTERNATIONAL SCHOOL
ABU ROAD, RAJASTHAN
06-2017

Skills

  • Process Analysis
  • Workflow Management
  • Technical Support
  • Account Management
  • Customer Relationship Management
  • Campaign Development
  • Customer Relations
  • Campaign Development

Languages

English

Hindi

Timeline

Process Associate- Google Ads Specialist

Cognizant Technology Solutions India Pvt. Ltd
08.2022 - 01.2024

Inside Sales Intern

Curelink
06.2022 - 08.2022

Business Development Intern

S.G.S, Tata Motors
07.2021 - 09.2021

B.COM(Hons) - COMMERCE

UNIVERSITY OF DELHI

12TH - COMMERCE

ST. JOHNS SCHOOL

10TH -

H. G. INTERNATIONAL SCHOOL
ISHA ARORA