ISHAN VAIDWAN
Bangalore
Summary
An IIM graduate with a decade of experience as a strategic leader, managing senior cross-functional teams and influencing key stakeholders across both leading consulting organizations and dynamic digital startups. I specialize in delivering high-impact business strategy, cross-functional collaboration, and GTM initiatives.
Overview
13
13
years of professional experience
Work History
Associate Director
Acko General Insurance
04.2025 - Current
- Managed strategic initiatives as Program Manager for Auto vertical, driving business growth and profitability.
- Launched in-house car spare parts procurement, reducing repair TAT by 50% and ACS by 2%.
- Rolling out VAS services on Acko app, aiming for increased adoption and engagement.
- Implementing a new Dash-Cam based car insurance product to enhance differentiation and appeal
Senior Consultant, Advisory Services
PwC
11.2021 - 04.2025
- Cultivated strong client relationships and managed CXO-level interactions, positioning PwC as a trusted strategic advisor for ongoing and future transformation initiatives.
- Led senior cross-functional team to transition a legacy contact center to SaaS, delivering $5M in annual savings through strategic execution and stakeholder alignment.
- Accountable for end-to-end project P&L management, ensuring financial health, resource optimization, and alignment with strategic business goals.
- Directed the discovery phase of a CX transformation for a retail client, identifying pain points, defining change levers, and shaping the execution plan.
Business Strategy Manager
Mphasis
01.2020 - 11.2021
- Drove strategic initiatives to help account teams meet annual TCV goals through customer-focused engagement.
- Led GTM strategy and program management for new offerings to boost adoption and revenue.
- Developed industry-specific AI/ML use cases based on customer insights, in collaboration with cross-functional teams.
- Managed proactive pursuits for a new consulting LoB, including client presentations and stakeholder engagement.
- Designed and delivered digital transformation strategies to accelerate customer value realization and improve time-to-impact.
Senior Pre-Sales Consultant
Wipro Digital
07.2017 - 01.2020
- Led strategic customer engagements by aligning client goals with tailored solution mapping to deliver right value to customer.
- Identified and executed high-impact adoption and upsell opportunities for IoT platforms in collaboration with account teams.
- Defined and implemented go-to-market strategies for successful adoption of digital platforms and innovative technology solutions.
- Developed product feature roadmaps informed by market trends, competitive analysis, and direct customer feedback to enhance user experience and satisfaction.
Senior Associate
Genpact
07.2012 - 07.2015
- Responsible for analyzing client requirements and mapping the same into app development process. Requirement gathering, feasibility study and impact analysis of new business requirements.
Education
MBA -
IIM Indore
01.2017
Bachelor of Technology - Chemical Engineering
Maulana Azad National Institute of Technology
01.2012
Skills
- Consultative Selling
- Digital Transformation Strategy
- Pre-Sales and Pursuit Management
- Customer Relationship Management
- Cross-Functional Collaboration
- GTM Strategy
Timeline
Associate Director
Acko General Insurance
04.2025 - Current
Senior Consultant, Advisory Services
PwC
11.2021 - 04.2025
Business Strategy Manager
Mphasis
01.2020 - 11.2021
Senior Pre-Sales Consultant
Wipro Digital
07.2017 - 01.2020
Senior Associate
Genpact
07.2012 - 07.2015
MBA -
IIM Indore
Bachelor of Technology - Chemical Engineering
Maulana Azad National Institute of Technology
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