Iyyappan Dhanabal
Chennai
Summary
Results-driven Senior sales executive with 5+ years of experience in sales, business development, customer relationship management, and retail operations. Experienced in leading sales activities, achieving targets, acquiring customers, and driving revenue growth. Previous experience with Bajaj Finserv in financial product sales and loan processing, along with strong experience in Samsung and LG consumer electronics sales. Skilled in team leadership, lead conversion, negotiation, upselling, cross-selling, and customer service.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Senior Sales Executive
LG Electronics Private limited
Chennai
02.2024 - Current
- Managed customer engagement and product demonstrations, resulting in increased premium product sales conversions.
- Trained and mentored sales executives on product knowledge and customer handling techniques, enhancing team effectiveness.
- Developed sales strategies that boosted showroom revenue and elevated customer satisfaction.
- Coordinating inventory planning, stock availability, and promotional campaigns.
- Maintained long-term customer relationships while providing effective after-sales support.
Sales Executive
Sony India Private limted
Chennai
02.2022 - 01.2024
- Handled sales operations for home appliances and consumer electronic products.
- Explained product features, pricing, and offers to customers to improve sales conversion.
- Delivered excellent customer service and after-sales support.
- Supported showroom operations, stock handling, and billing coordination.
- Achieved sales targets through upselling and cross-selling techniques.
Sales Executive
Bajaj Finserv Private limited
Virudhachalam
11.2020 - 01.2022
- Assisted customers with financial product guidance and loan processing.
- Maintained customer documentation and service records efficiently.
- Handled customer queries and ensured timely issue resolution.
- Achieved assigned sales and service goals within deadlines
Education
BBA - Business Administration
SRM Online
Chennai 06.2026 - 10.2026
Diploma Electronics And Electrical Engineering
AdariAir Conditioner Mech
VirudhachalamSacred Heart Higher Secondary School
IruppukurichySkills
- Sales & Business Development
- Team Leadership & Team Management
- Sales Target Achievement
- Customer Relationship Management (CRM)
- Customer Acquisition
- Financial Product Sales
- Loan & Financing Solutions
- Lead Generation & Conversion
- Upselling & Cross-Selling
- Negotiation & Communication
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
BBA - Business Administration
SRM Online
06.2026 - 10.2026
Senior Sales Executive
LG Electronics Private limited
02.2024 - Current
Sales Executive
Sony India Private limted
02.2022 - 01.2024
Sales Executive
Bajaj Finserv Private limited
11.2020 - 01.2022
Diploma Electronics And Electrical Engineering
Air Conditioner Mech
Sacred Heart Higher Secondary School