Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Shaik Mohammad Jabir

Anantapur

Summary

Dynamic Deputy Key Account Manager with a proven track record in client relationship management, market analysis, and project management. Skilled in problem solving and Agile methodologies, driving client satisfaction through comprehensive account planning. I am excited about the opportunity to leverage my expertise to enhance customer satisfaction and support your organization's growth.

Overview

5
5
years of professional experience
5
5
Certifications

Work History

Deputy Key Account Manager

VE Commercial vehicles Pvt Ltd.
Hyderabad
04.2023 - 08.2024
  • Analyzed market trends to identify new business opportunities.
  • Led cross-functional teams to deliver tailored solutions for clients.
  • Cultivated relationships with 15+ key clients, enhancing loyalty.
  • Developed comprehensive account plans, driving client satisfaction.
  • Led cross-functional teams to deliver tailored solutions for clients.
  • Conducted quarterly business reviews, aligning goals with clients.
  • Upholding the dealers and stakeholders to enhance the work quality
  • Played key role in implementing Pricing, Credit Management, and Availability
  • Provided extensive advice and training to core users/ business users
  • Raising Marketing Campaigns and executed them perfectly
  • Preparing and analysing the reports for the future business plan and presenting them to clients.

Marketing Analyst Intern

Navaties Solutions pvt Ltd.
Bengaluru
07.2022 - 09.2022

Marketing Strategies for Acquisition of new businesses, associations/trade bodies by online and offline promotional mechanisms. Promoting the platform digitally. Observing user behavior through phone calls and onfield throughout the acquiring process. Worked closely with the marketing and operational head and CEO to increase the number of users and acquire targeted customers.

Customer Success Executive(Operations)

Fastcollab Pvt Ltd.
Hyderabad
12.2019 - 07.2021

Description:

Fastcollab is the startup company which works with corporate travel industries to save the cost of the travel of the corporates. TrackMyTkt main product of Fastcollab. I have worked on the three products of the company called TrackMyTkt, EVA and GST reconcile. The key responsibilities that I have performed is given below.

  • Maintaining a solid relationship with the customers.
  • Analyzing client’s data and resolving key client issues and complaints.
  • Planning and presenting reports on account progress, goals, and initiatives with business and travel teams.
  • On boarding the new clients with their requirements
  • Worked on the Agile project management on developing EVA(product) through JIRA.
  • I have also worked as a member in testing team to highlight the errors in the products and resolve the issues by coordinating with the developer’s team and clients.
  • Working with 1 Lakh+excel Data
  • Worked on analysing the KPI's of the Accounts and execute the plan of action and solving the disturbances.

Education

MBA - Marketing And Analytics

Indian Business Schools (IBS)
Bengaluru
03-2023

Bachelor of Science - Aeronautical Engineering

Hindustan University
Chennai
04-2019

Skills

  • Client relationship management
  • Market analysis
  • Business reporting
  • Project management
  • Account planning
  • Problem solving
  • IT support
  • Agile project management
  • Territory management

Languages

English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Urdu
Native
Native
Hindi
Proficient (C2)
C2

Certification

Excel Certification course provided by IBS

Accomplishments

Awarded as best debutant at VE commercial Vehicles pvt Ltd.

Affiliations

Playing Soccer

Timeline

Deputy Key Account Manager

VE Commercial vehicles Pvt Ltd.
04.2023 - 08.2024

Marketing Analyst Intern

Navaties Solutions pvt Ltd.
07.2022 - 09.2022

Customer Success Executive(Operations)

Fastcollab Pvt Ltd.
12.2019 - 07.2021

MBA - Marketing And Analytics

Indian Business Schools (IBS)

Bachelor of Science - Aeronautical Engineering

Hindustan University
Shaik Mohammad Jabir