Jagadeesh Narlapati
Process Specialist - Accounts Payable
Bengaluru
Summary
Finance Professional with an MBA and hands-on experience in invoice processing, quality assurance analysis, and service desk support. Specializes in resolving vendor disputes and optimizing payment workflows. Collaborates across accounts payable departments to streamline operations and enhance financial performance while leveraging analytical skills to drive efficiency.
Overview
4
4
Languages
7
7
years of professional experience
Work History
Process Specialist
Infosys BPM Limited
11.2025 - Current
- Performed quality assurance checks on PO and non-PO invoices in Oracle, ensuring accuracy before payment processing.
- Validated invoices against internal policies, vendor contracts, and compliance standards, minimizing financial risk.
- Identified and resolved discrepancies, such as incorrect GL coding, duplicate invoices, and missing documentation.
- Collaborated with AP teams and approvers to resolve invoice holds, rejections, and audit issues within SLA timelines.
- Processed high-volume service-based invoices, ensuring alignment with SOWs, contracts, and company policies.
- Managed the end-to-end invoice lifecycle, including GL account and cost center coding.
- Coordinated with vendors, procurement, and finance teams to resolve discrepancies, reducing invoice rejections, and delays.
Account Service Associate III
Conduent
02.2025 - 10.2026
- Handled queries directly from suppliers and internal clients through email and live chat, ensuring timely and accurate responses.
- Shared remittance advice and debit note details with suppliers using tools such as SAP, Gepara Remittances Portal, and Accounts Payable Portal.
- Investigated and resolved discrepancies related to invoices, purchase orders, and payments, ensuring data accuracy and compliance.
- Performed end-to-end Purchase Order (PO) amendments, including price and quantity corrections, updating payment terms, currency changes, and modifying delivery dates.
- Assisted requesters in creating Purchase Requisitions (PRs), including PunchOut, Non-PunchOut, and MRP-based PRs.
- Collaborated with buyers and procurement teams to convert PRs into POs efficiently and accurately.
- Provided user support and guidance on Ariba procurement processes, improving adoption, and reducing errors.
Process specialist
Infosys BPM limited
11.2019 - 01.2025
- Performed quality assurance checks on PO and non-PO invoices in Oracle to ensure accuracy prior to payment processing.
- Validated invoices for compliance with internal policies, vendor contracts, and financial controls, minimizing payment risks.
- Identified and resolved discrepancies, including incorrect GL coding, duplicate invoices, and missing documentation.
- Collaborated with AP processors and approvers to resolve invoice holds, rejections, and audit issues within SLA timelines.
- Reviewed and processed foreign currency invoices and payments, ensuring correct currency codes and exchange rates.
- Verified currency conversions between invoice and payment dates to maintain financial accuracy.
- Audited high-value transactions in USD, GBP, and EUR, reducing payment errors and rejection rates.
- Maintained accurate currency records and payment logs for audit readiness and month-end reconciliation.
- Processed high-volume service-based invoices in Oracle Accounts Payable, aligned with SOWs and contracts.
- Managed end-to-end PO and Non-PO invoice processing, including GL coding and cost center allocation.
- Routed invoices through Oracle approval workflows, ensuring timely approvals, and SLA adherence.
- Coordinated with vendors, procurement, and finance teams to resolve discrepancies, and reduce invoice rejections.
- Progressed through roles as a Senior Process Executive, Trainer, and Quality Check Analyst.
- Delivered training sessions and developed Standard Operating Procedures (SOPs) based on client requirements.
Education
MBA - Hospitality Management and Catering science
Chennai Amrita International Institute of HM
Chennai, India05-2019
Bachelor of Commerce - General
Kakatiya Degree College
Vijayawada, India05-2017
Skills
SAP FICO
JIRA
Ariba
Kofax & Right now tool
Oracle Fusion cloud
Tally ERP9
Microsoft Office
Bloomberg
IQM
Timeline
Process Specialist
Infosys BPM Limited
11.2025 - Current
Account Service Associate III
Conduent
02.2025 - 10.2026
Process specialist
Infosys BPM limited
11.2019 - 01.2025
MBA - Hospitality Management and Catering science
Chennai Amrita International Institute of HM
Bachelor of Commerce - General
Kakatiya Degree College
Achievements & Awards
Achieved I start Award, Spot Awards, Individual miler Award, Employee Engagement awards, Completed Domain certification in Banking and Milestone 2.0 Completed ILEAP - Enhance, Excel, Transform, Equity overview, Basic Accounting skills - 105.