JAGONNATH LAGA
BANKER
Medinipur
Summary
Dynamic Relationship Manager with proven expertise in cultivating strong client relationships, enhancing customer satisfaction, and driving portfolio growth.
Overview
3
3
Languages
21
21
Certifications
4
4
years of professional experience
Work History
Relationship Manager
Ujjivan Small Finance Bank
07.2023 - Current
- Cultivated strong client relationships, enhancing customer satisfaction and loyalty.
- Identified client needs and provided tailored banking solutions to drive engagement.
- Managed account portfolios, ensuring compliance with bank policies and regulations.
- Conducted regular reviews of financial products, improving service delivery and client outcomes.
- Analyzed client feedback to refine service offerings, boosting retention rates significantly.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Branch Development Exicutive
Bandhan Bank
12.2022 - 07.2023
- Facilitated daily operations to boost customer service efficiency and satisfaction.
- Executed banking transactions with a focus on accuracy and compliance with regulations.
- Collaborated with team members to streamline processes for improved workflow efficiency.
- Managed documentation and ensured timely reporting of transactions to support branch activities.
- Monitored account activity to identify discrepancies and resolve issues promptly.
- Cross sell and all others branch product development.
Education
Bachelor of Arts -
Irhpala K.m Instiution
Paschim Medinipur 04.2001 -
Skills
Client relationships
Relationship management
Customer portfolio management
Client engagement
Sales proficiency
Portfolio growth
Market trend analysis
Financial services knowledge
Excellent communication
Presentation skills
Service support
Relationship building
Certification
CBRM - Certified Business Relationship Manager
Sports, Photography, Travels
I love sports and photography, Many more time i traveling others country and best indian placed.
Timeline
CBRM - Certified Business Relationship Manager
03-2026
CSP - Certified Sales Professional
03-2025
Relationship Manager
Ujjivan Small Finance Bank
07.2023 - Current
Branch Development Exicutive
Bandhan Bank
12.2022 - 07.2023
Bachelor of Arts -
Irhpala K.m Instiution
04.2001 -