Janaranjani Rajendran

Leading end-to-end sales at Springbord, a technology-driven data services firm specializing in IT solutions for Commercial Real Estate, Ecommerce, and Data Labeling. Responsible for driving revenue growth through market analysis, lead generation, trend monitoring, and sales team management to consistently meet and exceed targets.

• Successfully implemented sales strategies.
• Spearheaded initiatives to improve client acquisition and retention.
• Developed comprehensive sales plans and forecasts to drive business objectives.

Demonstrated expertise in IT sales with Demandblue, a Summit Consulting Partner for Salesforce specializing in B2B SaaS-based processes. Consistently met targets through strong communication and relationship-building skills, with a focus on lead generation, sales strategies, and closing deals in the technology sector.

• Achieved 150% of the sales quota within the first year.
• Cultivated long-term relationships with key clients, enhancing customer loyalty.
• Conducted market research to identify new sales opportunities.

Led vendor services with a focus on technology solutions, including contract renewal and negotiation. Facilitated catalog content training, collaborated with vendors and internal teams, rectified errors, and recommended SOP enhancements.

• Managed catalog updates and error resolution for improved product listings.
• Negotiated and renewed contracts, ensuring favorable terms for the company.
• Drove stakeholder communication and led new customer-focused initiatives.

Specialized in tech support and sales for NBN, Australia's national broadband network. Delivered top-tier customer service, driving a 25% increase in service upgrades and enhancing overall user experiences.

• Excelled in cross-sales and upselling, significantly boosting service adoption.
• Provided technical support that directly improved customer satisfaction and retention rates.

• Managed and owned Jangos Restaurant and Remy Events, overseeing operations, staff, and customer relations to ensure business success.

Supported Titan Telecom, a BT Telecom competitor, with a strong focus on sales, including cross-selling and payday loan MEM sales for the UK market.

• Achieved significant sales growth through targeted cross-selling strategies.
• Consistently exceeded sales and customer satisfaction targets, leading to improved client retention.