Jasbir Kaur
Guwahati
Summary
I am a professional Customer Service Representative with 1+ years experience in handling multinational clients. Currently working under Quavo and assist in handling customer inquiries and resolving issues related to unauthorised transactions and fraudulent activities.I have total experience of 6+ years.
Overview
7
7
years of professional experience
Work History
SENIOR CUSTOMER CARE EXECUTIVE
iEnergizer Pvt Ltd (US based)
01.2022 - Current
- Worked as an Customer service representative and within 3 months moved to fraud department,detecting fraud and report it.
- Assisted in identifying and resolving data discrepancies and errors.
- Consistently improve customer satisfaction through expert resolution of conflicts, fraud issues and disputes.
OFFICE MANAGER
JASBIR KAUR
02.2021 - 01.2022
- Manage office supplies inventory and place orders as necessary
- Provide administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports
RELATIONSIP MANAGER
02.2019 - 02.2021
- Interacting with Client Building relationships for our organization along with Office Administration Contributions to social media strategy
- Organized and conducted 50+ Seminars,events and online workshops.
EVENT TEAM LEADER
Buoyance - Enlivening Illusions
01.2017 - 01.2019
- Delivering all the areas of event life cycle in order to achieve strategic business objectives
- Working closely with the field team to guarantee smooth implementation of events
- Guide and encourage the team members to do the work creatively.
Education
M.Com -
Gauhati University
01.2019
B.Com -
Swadeshi College of Commerce
01.2015
Intermediate -
Swadeshi Academy
01.2012
Skills
- Quick Learner
- Detail Oriented
- Good Communication
- Product Knowledge
- Personal Accountability
Personality Highlights
- Neat and well-organized
- Motivated by problem solving
- Team player
- Works well with deadlines
- Collaborative and efficient
Hobbies And Interests
- Reading Books
- Art & Crafting
- Travelling
Timeline
SENIOR CUSTOMER CARE EXECUTIVE
iEnergizer Pvt Ltd (US based)
01.2022 - Current
OFFICE MANAGER
JASBIR KAUR
02.2021 - 01.2022
RELATIONSIP MANAGER
02.2019 - 02.2021
EVENT TEAM LEADER
Buoyance - Enlivening Illusions
01.2017 - 01.2019
M.Com -
Gauhati University
B.Com -
Swadeshi College of Commerce
Intermediate -
Swadeshi Academy
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