Jatin Sharma

Moga

Summary

Seeking a resourceful and innovative career that offers an opportunity to fulfill personal and organizational goals. Dedicated to leveraging skills and expertise to drive success and contribute to the growth of a dynamic company. Committed to staying updated with industry trends and continuously improving abilities to deliver exceptional results. Eager to collaborate with a motivated team in a challenging environment that values creativity, problem-solving, and continuous learning.

Overview

years of professional experience

Work History

PROCESS ASSOCIATE

WNS

08.2011 - 08.2013

Worked in Sales driven process with constant interaction with the sales team
Reviewed cases for reimbursement from the health insurance
Business to Business interaction for verification of health coverage and initiate Medical authorization when required
Worked as floor support for new joiners.

CUSTOMER SERVICE EXECUITIVE

IBM

05.2010 - 08.2011

Worked in an inbound process for "Platinum Customers" including sales pitching
Query resolution and Service activation
Handle customer escalations.

Education

Basic knowledge of computers -

Bachelor in Arts -

Panjab University

01.2007

Skills

Self Motivated
Responsible

Managerial Skills
Hard Working

Accomplishments

Consistent "Outstanding Performer" from April 2012-April 2013.
Performer of the Quarter (July 2012-October 2012)
Was awarded "Performer of the Month" multiple times.

Languages

English

Hindi

Punjabi

Personal Information

Father's Name: Late.Mr.Vijay Kumar Sharma
Date of Birth: 11/18/84
Gender: Male
Marital Status: Unmarried

Hobbies and Interests

Love to play and watch cricket.

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Timeline