Jatin Sharma
Moga
Summary
Seeking a resourceful and innovative career that offers an opportunity to fulfill personal and organizational goals. Dedicated to leveraging skills and expertise to drive success and contribute to the growth of a dynamic company. Committed to staying updated with industry trends and continuously improving abilities to deliver exceptional results. Eager to collaborate with a motivated team in a challenging environment that values creativity, problem-solving, and continuous learning.
Overview
3
3
years of professional experience
Work History
PROCESS ASSOCIATE
WNS
08.2011 - 08.2013
- Worked in Sales driven process with constant interaction with the sales team
- Reviewed cases for reimbursement from the health insurance
- Business to Business interaction for verification of health coverage and initiate Medical authorization when required
- Worked as floor support for new joiners.
CUSTOMER SERVICE EXECUITIVE
IBM
05.2010 - 08.2011
- Worked in an inbound process for "Platinum Customers" including sales pitching
- Query resolution and Service activation
- Handle customer escalations.
Education
Basic knowledge of computers -
Bachelor in Arts -
Panjab University
01.2007
Skills
- Self Motivated
- Responsible
- Managerial Skills
- Hard Working
Accomplishments
- Consistent "Outstanding Performer" from April 2012-April 2013.
- Performer of the Quarter (July 2012-October 2012)
- Was awarded "Performer of the Month" multiple times.
Languages
English
Hindi
Punjabi
Personal Information
- Father's Name: Late.Mr.Vijay Kumar Sharma
- Date of Birth: 11/18/84
- Gender: Male
- Marital Status: Unmarried
Hobbies and Interests
Love to play and watch cricket.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
PROCESS ASSOCIATE
WNS
08.2011 - 08.2013
CUSTOMER SERVICE EXECUITIVE
IBM
05.2010 - 08.2011
Basic knowledge of computers -
Bachelor in Arts -
Panjab University
Similar Profiles
Somnath MudliarSomnath Mudliar
Lead Associate - Transactional Quality at WNSLead Associate - Transactional Quality at WNS
Aarush BansalAarush Bansal
Deputy Manager – F&A at WNSDeputy Manager – F&A at WNS
Kajal SinghKajal Singh
Lead Associate F&A at WNSLead Associate F&A at WNS
Rajan KumarRajan Kumar
Senior Associate Analyst at WNSSenior Associate Analyst at WNS
Jaspal SinghJaspal Singh
Security Supervisor at Swift Security Pvt. Ltd.Security Supervisor at Swift Security Pvt. Ltd.