Jatin Singh Bais
Retail Forex And NRI
Faridabad,HR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Relationship Manager Forex And NRI
ICICI BANK LIMITED
01.2024 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Maintained, documented and presented progress reports to leaders.
- Supervised and motivated 80 staff employees.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Analyzed and reported performance data, translating findings into practical improvement actions.
- Introduced new methods, practices, and systems to reduce turnaround time.
Manager
THOMAS COOK INDIA
06.2022 - 01.2024
- Whole Sale and Purchase of all major currencies.
- Make sure smooth operation with Quality Customer Service.
- Marketing and promotion of various Cross Selling products to corporate and walk-in customer.
- Preparing MIS Reports and Fund Position Reports, Setting Holding Limit for currencies by viewing the trend of business.
- Maintenance and auditing various accounting entries, vouchers, cash book and Maintains bank register and bank Reconciliation.
- Achieving sales targets in terms of volumes of Foreign Currency sales through Travel Cards, Foreign Currency Demand Drafts, Outward Wire Transfers. Ensuring smooth operational set up for the clients.
Deputy Manager Sales
Axis Bank Ltd
09.2018 - 06.2022
- Company Overview: Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. Axis Bank is one of the first new generation private sector banks to have begun operations in 1994. The Bank was promoted in 1993, jointly by Specified Undertaking of Unit Trust of India.
- Forex operations - Corporate’s Handling - sale’s / Operation - Finance operation -
- Forex cards – Team handing.
- Ensure setting up of new relationship in existing corporate Relationships and achieve target assigned across all Parameters.
- Handling forex transaction in Branch and corporate and process the forex card funding.
- Constant engagement with the product team to share customer feedback on process and product.
- Client relationship management with all Major accounts for customer retention and identifying opportunities to up sell.
- Providing the forex Axis Multi currency card training to the Branch’s about features and benefits of Multi Currency Card.
- Maintain healthy relationship with corporate’s clients by increasing level of customer service, increased sale of cards in place of cash in order to increase revenue.
- Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. Axis Bank is one of the first new generation private sector banks to have begun operations in 1994. The Bank was promoted in 1993, jointly by Specified Undertaking of Unit Trust of India.
AM
THOMAS COOK INDIA
03.2014 - 09.2018
- Release of Foreign Exchange by strictly following RBI guidelines and by adhering by to FEMA.
- Whole Sale and Purchase of all major currencies.
- Handling Inward and Outward remittance through SWIFT and MONEYGRAM services and Remittance of Currency and Traveler Cheque.
- Doing wholesale purchase for Air India, Delhi duty free Jet Airways.
- Preparing MIS Reports and Fund Position Reports, Setting Holding Limit for currencies by viewing the trend of business.
- Make sure smooth operation with Quality Customer Service.
- Marketing and promotion of various Cross Selling products to corporate and walk-in customer.
- Maintenance and auditing various accounting entries, vouchers, cash book and Maintains bank register and bank Reconciliation.
- Well versed in handling processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
CRA
SHOPPER’S STOP LTD
07.2013 - 03.2014
- Greeting and attending customers.
- Maintain database of important and regular customer.
- Suggestive selling, Cross Selling and Add- on sale.
- Taking customer requirement.
Education
MBA - MKT+HR
Itm University
Gwalior, M.P 01.2011 - 01.2013
B.C.A - undefined
Jiwaji University
Gwalior, M.P 01.2006 - 01.2009
S.S.C - undefined
M. P. Board
H.S.C - undefined
M. P. Board
Skills
Microsoft Office proficiency
Personal Information
- Father's Name: Mr. Narendra Singh Bais
- Date of Birth: 10/11/88
- Gender: Male
- Marital Status: Married
Timeline
Relationship Manager Forex And NRI
ICICI BANK LIMITED
01.2024 - Current
Manager
THOMAS COOK INDIA
06.2022 - 01.2024
Deputy Manager Sales
Axis Bank Ltd
09.2018 - 06.2022
AM
THOMAS COOK INDIA
03.2014 - 09.2018
CRA
SHOPPER’S STOP LTD
07.2013 - 03.2014
MBA - MKT+HR
Itm University
01.2011 - 01.2013
B.C.A - undefined
Jiwaji University
01.2006 - 01.2009
S.S.C - undefined
M. P. Board
H.S.C - undefined
M. P. Board
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