Jay Gaikwad
Navi Mumbai
Summary
Dedicated and results-oriented professional with a proven track record of optimizing operational efficiencies and driving process excellence. Skilled in developing and revamping Standard Operating Procedures (SOPs), enhancing audit procedures, and managing vendor relationships. Adept at overseeing Omni Channel operations for a vast network of stores, with a focus on achieving substantial cost savings and maintaining high standards of inventory and financial hygiene. Demonstrated leadership in spearheading projects to drive operational excellence and streamline processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager - Process Excellence
TATA Croma (Infiniti Retail Ltd.)
Mumbai
2022.12 - Current
- Updated and maintained Standard Operating Procedures (SOPs) for 500 Croma stores.
- Drafted comprehensive new SOPs for TRiBE stores, aligning operations with Mono AAR standards and optimizing efficiency from launch.
- Designed a process flow for new store openings, which helped the organization open more than 150 stores in a year.
- Co-managed a team of 10 auditors across India, overseeing compliance audits and ensuring adherence to the SOPs.
- Enhanced SOP and Process Excellence audit checklist, resulting in improved compliance and operational efficiency.
- Achieved annual cost savings exceeding ~2 crore through effective inventory management and financial oversight across all stores.
- Managed vendor relationships, negotiating contracts and ensuring audit excellence.
Intern
Trent Ltd.
Noida
2022.04 - 2022.06
- Competitive Analysis & Strategy Development: Conducted thorough evaluations of market competitors to inform strategic decision-making, resulting in actionable insights for enhancing the company's competitive positioning.
- SOP Enhancement & Process Optimization: Formulated and implemented recommendations to refine Standard Operating Procedures (SOPs), resulting in improved operational efficiency and cost-effectiveness.
- Training Facilitation & Skill Development: Orchestrated training programs tailored to floor staff, focusing on refining sales techniques and fostering adept problem-solving abilities, thereby enhancing overall team performance and customer satisfaction.
Education
Retail & Marketing
Birla Institute of Management Technology (BIMT)
Noida2023-03
B.Tech/B.E. - Electronics
Ramrao Adik Institute of Technology
Navi Mumbai2021-03
HSC - Science
S.S High Schol
Navi Mumbai2017-03
SSC -
S.B.O.A Public School
Navi Mumbai2015-03
Skills
- Process Excellence
- Lean Six Sigma
- Cost Reduction Strategies
- Cross-Functional Teamwork
- Effective Communication
- Digital Transformation
- Audit Excellence
- Vendor Management
Certification
- Lean Six Sigma Green Belt Training Programme KPMG India
- IT Business Analysis (IIBA); QBI
- Cisco Certified Network Associate ; Cisco Networking Academy
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Assistant Manager - Process Excellence
TATA Croma (Infiniti Retail Ltd.)
2022.12 - Current
Intern
Trent Ltd.
2022.04 - 2022.06
Retail & Marketing
Birla Institute of Management Technology (BIMT)
B.Tech/B.E. - Electronics
Ramrao Adik Institute of Technology
HSC - Science
S.S High Schol
SSC -
S.B.O.A Public School
- Lean Six Sigma Green Belt Training Programme KPMG India
- IT Business Analysis (IIBA); QBI
- Cisco Certified Network Associate ; Cisco Networking Academy
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