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Dynamic Customer Support Specialist with over 5 years of experience delivering exceptional service to international clients in the telecommunications, digital banking, and e-commerce sectors. Proven track record of achieving first-call resolution and enhancing customer satisfaction through clear communication and a commitment to excellence. Recognized for consistently aligning service delivery with US and global standards, ensuring premium customer experiences that foster loyalty and trust. Adept at navigating complex customer inquiries while contributing to operational efficiency and brand reputation.

Senior Process Associate knowledgeable in managing accounts receivable tasks. Well-versed in general ledger report review and client relationship building. Looking to bring further success to growing non-profit organization.

willing to work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. I am confident that with my skills i can contribute positively to any organization. A quick learner who can absorb new ideas, communicate clearly & effectively

Dynamic Process Associate at Axtrics Solutions Pvt. Ltd. with a proven track record in data analysis and customer service. Expert in enhancing operational efficiency and maintaining high-quality documentation management. Passionate about team collaboration and achieving results, I thrive in fast-paced environments while ensuring accuracy in data entry and client interactions.
Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.

Shraddha Prasad Kanade

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Process Associate (Telecom)

Process Associate + Proofreader (Medical US billing)

Back Office Executive

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Bachelor of Science - Information Technology

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Process Associate (Telecom)

Process Associate + Proofreader (Medical US billing)

Back Office Executive

Manual Tester

Bachelor of Science - Information Technology

HSC -

SSC -

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