Jayakumar Thyagarajan
Sales Manager
Chennai
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sales Manager
Casagrand Pvt Ltd
Thiruvanmyur
02.2017 - Current
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Working closely with teams on understanding gaps and SLA / TAT follow-up
- Possess analytical thing an proactively come up with timely solutions to drive team to reach the set target and benchmarks.
- Handled team with various levels of experience including senior management and top management.
Marketing Manager
Manju Foundation Pvt Ltd
Kandanchavadi
09.2015 - 01.2017
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Performed market segmentations, targeting and positioning for each product line.
- Developed network of related professionals to open up business opportunities.
Project Manager
Mazia Properties
Thousand lights
02.2015 - 08.2015
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Developed and initiated projects, managed costs and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Drove team success through shared vision and recognition of quality performance.
Team Leader
RRP Housing Pvt Ltd
Ekatuthangal
07.2013 - 01.2015
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Initiated timely response to emails, voicemails and written correspondence.
- Confirmed confidential budget reports remained up-to-date for manager.
- Coordinated weekly meetings for internal and external groups.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Team Manager
Green and Health Insurance Service Pvt Ltd
Alwarpet
01.2009 - 06.2013
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
Education
High School Diploma -
Govt.BoysHr.Sec School
Sholingur 06.2004 - 05.2005
High School Diploma -
Balaji Polytechnic College
Chennai 06.2005 - 04.2008
Skills
Business development and planning
Timeline
Sales Manager
Casagrand Pvt Ltd
02.2017 - Current
Marketing Manager
Manju Foundation Pvt Ltd
09.2015 - 01.2017
Project Manager
Mazia Properties
02.2015 - 08.2015
Team Leader
RRP Housing Pvt Ltd
07.2013 - 01.2015
Team Manager
Green and Health Insurance Service Pvt Ltd
01.2009 - 06.2013
High School Diploma -
Balaji Polytechnic College
06.2005 - 04.2008
High School Diploma -
Govt.BoysHr.Sec School
06.2004 - 05.2005
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