Jayanta Bhuyan
Senior Associate
Hyderabad
Summary
Looking forward to associate with an esteemed organization with a pleasant working environment that will help me gain knowledge and experience both professionally and ethically, and utilize my skills to complete potential by channeling my talent into roles that will allow advancement and growth for the organization as well. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior Associate
Wipro
Hyderabad
04.2021 - Current
- Working as a language specialist at, (social media content moderator)
- Approved, reviewed and edited content flowing to website.
- Curated content across social media platforms, leveraging algorithm strategies to increase engagement.
- Edited and revised wide array of content for accuracy, clarity and consistency.
Advisor, Customer Service
Concentrix
Kolkata
07.2018 - 10.2019
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
Bachelor of Commerce - Human Resources Management
S.B. DEORAH COLLEGE
Guwahati 08.2014 - 05.2017
Skills
Ability to Multitaskundefined
Certification
Diploma in Industrial Accountancy (DIA)
Hobbies
Travelling, Painting, Cricket,Cooking, Photograhy
Timeline
Senior Associate
Wipro
04.2021 - Current
Advisor, Customer Service
Concentrix
07.2018 - 10.2019
Diploma in Industrial Accountancy (DIA)
04-2017
Bachelor of Commerce - Human Resources Management
S.B. DEORAH COLLEGE
08.2014 - 05.2017
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