Jaychand Vishwakarma
Mulund west
Summary
Adept Technical Specialist with a proven track record at Wysetek Systems Technologist PVT. LTD., specializing in security solutions and system upgrades. Skilled in migrations and vendor collaboration, I excel in identifying defects and enhancing compliance. My proactive approach has significantly improved system security, demonstrating both technical acumen and effective problem-solving capabilities.
Overview
6
6
years of professional experience
Work History
Technical Specialist
Wysetek Systems Technologist PVT. LTD.
10.2022 - Current
- Company Overview: (Client – Bank of Baroda.)
- Deep Security Installation and Upgradation
- Policy configuration as per requirements and fine tuning
- Troubleshooting on AV related issues
- Installation of patches on managers and well on agents
- Detect security issues, create customer tickets and manage problems until closure
- Maintain and manage changes in running environments
- Generate Health checkup report of trend micro product and providing recommendation
- Provide technical support, including monitoring, reporting
- Conducts assessments and reports vulnerabilities; monitors their ongoing management with the operations teams
- Report cyber incidents to SOC incident responder
- Patch management and apply latest vulnerabilities to all servers
- (Client – Bank of Baroda.)
Trend Micro Support Engineer
IMPACT INFOTECH PVT LTD
02.2021 - 10.2022
- Company Overview: (Client – SBICAP Securities Pvt
- LTD.)
- Detect security issues, create customer tickets and manage problems until closure
- Maintain and manage changes in running environments
- Provide security monitoring, event analysis, and countermeasure proposals
- Provide technical support, including monitoring, reporting
- Report cyber incidents to SOC incident responder
- Worked on Trend Micro Office scan XG, Apex One, Deep Security, Control Manager, Apex Central Manger, SPS
- Installed & managed antivirus on all endpoints, and make sure that they all are updated with latest policy or update
- Provide weekly compliance report as per client’s requirement
- Must be available for on-call 24x7 for severe issues
- Other duties as assigned by client
- (Client – SBICAP Securities Pvt
- LTD.)
- Application – Deep Security
- Application – Apex One
Remote support engineer
Wipro Limited
08.2018 - 02.2021
- Company Overview: Parole of Impact infotech (Client – Aditya Birla Pvt
- LTD.)
- Detect security issues, create customer tickets and manage problems until closure
- Provide security monitoring, event analysis, and countermeasure proposals
- Provide technical support, including monitoring, reporting
- Parole of Impact infotech (Client – Aditya Birla Pvt
- LTD.)
Education
BA -
DDU
01.2019
H.S.C. -
UP Board
01.2012
S.S.C -
UP Board
01.2010
Skills
- Migrations
- Upgrades
- Deployment
- Customized reporting
- Compliances
- Vendor collaboration
- Defect identification
Languages
- English (Speaking, Reading and Writing)
- Hindi (Speaking, Reading and Writing)
Hobbies and Interests
- Listening Music
- Internet Surfing
- Social Media
- GYM Fitness
Disclaimer
I am confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
Otherqualifications
Computer Hardware & Networking
Personal Information
- Category: Hindu
- Father's Name: Ram Nath Vishwakarma
- Date of Birth: 12/10/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Technical Specialist
Wysetek Systems Technologist PVT. LTD.
10.2022 - Current
Trend Micro Support Engineer
IMPACT INFOTECH PVT LTD
02.2021 - 10.2022
Remote support engineer
Wipro Limited
08.2018 - 02.2021
BA -
DDU
H.S.C. -
UP Board
S.S.C -
UP Board
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