Accomplished Senior Manager with a proven track record at HDFC Bank, adept in CRM and stakeholder engagement. Successfully managed assets close to 400 crores and led teams to achieve over 92% persistency, showcasing exceptional client management and communication skills. Specializes in portfolio restructuring and market expansion.
Overview
12
12
years of professional experience
Work History
Treasures Relationship Manager
DBS Bank
05.2024 - Current
Build and maintained relationships with new and existing clients while providing high level of expertise in Banking Related Products
Communicating regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
Senior Manager- Preferred RM
HDFC Bank
10.2022 - 05.2024
Generated leads, acquired and retained clients by managing a diverse customer base of 270 clients
Managed AUM close to 400 crores by expanding clientele
Identified customer needs, assessing their risk appetite and provided appropriate investment options Achieved budgeted target in terms of number of clients and assets
Provided efficient services and communicated with the customers on a regular basis to ensure high customer satisfaction
Senior Cluster Head
Bajaj Allianz Life Insurance Co
02.2022 - 08.2022
Led the Kolkata North West cluster and managed a team of 6 resources along with Deputy Area Manager
Engaged with the designated 12 Axis Bank Branches in North West Cluster to generate life insurance business opportunities for the company
Successfully created a space in transactions banking & offered digital solutions to all corporate customers
Corporate Sales Manager, Yes Bank Channel
HDFC Life
04.2021 - 02.2022
Managed Business Banking portfolio across the region of Guwahati, Patna, Ranchi, Raipur, Orissa, and Kolkata
Liaised with other Sales Departmental Heads to discuss business plans necessary for enhancing sales performance
Focused on deepening of existing relationships to help generate more trade business; provided customized solutions through review, restructure and rebalance of portfolios
Private Banking Manager (HDFC Bank Relationship)
Aditya Birla Sun Life Insurance
09.2018 - 04.2021
Managed business volume of 1.2Cr - 1.5Cr on an average in Bengaluru PBG
Managed business volume of 75L-1Cr on an average in Kolkata Cluster
Supervised a Team of 9 members; achieved 30% Mindshare along with 92% of persistency month on month
Got promoted as a Cluster Manager for Kolkata Circle, HDFC Bank Relationship (Open Architecture)
Associate Network Designer
British Telecom
03.2017 - 05.2018
Network Engineer
IDisk Solutions
07.2013 - 02.2017
Agency Development Manager
Max Life Insurance
08.2012 - 06.2013
Education
Bachelor of Science - Information Technology And Management
Informatics, Utkal University
Bhubaneswar
09.2003
Skills
CRM
Stakeholder Engagement
Reporting and Documentation
New market identification
Cross-functional coordination
Portfolio restructuring and management
Banking operations
Asset Under Management
Client Management
Numerical Competency
Excellent verbal and written communication
Additional Information
IT Skills
MS Office Applications - Word, Excel and Powerpoint
MS Excel Functions - Vlookup, data consolidation, pivot table
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Oriya
Bilingual or Proficient (C2)
Bengali
Advanced (C1)
Timeline
Treasures Relationship Manager
DBS Bank
05.2024 - Current
Senior Manager- Preferred RM
HDFC Bank
10.2022 - 05.2024
Senior Cluster Head
Bajaj Allianz Life Insurance Co
02.2022 - 08.2022
Corporate Sales Manager, Yes Bank Channel
HDFC Life
04.2021 - 02.2022
Private Banking Manager (HDFC Bank Relationship)
Aditya Birla Sun Life Insurance
09.2018 - 04.2021
Associate Network Designer
British Telecom
03.2017 - 05.2018
Network Engineer
IDisk Solutions
07.2013 - 02.2017
Agency Development Manager
Max Life Insurance
08.2012 - 06.2013
Bachelor of Science - Information Technology And Management
Executive Director / Head of Asian Insights Office, DBS Group Research at DBS BankExecutive Director / Head of Asian Insights Office, DBS Group Research at DBS Bank