Jeremiah Nesa Kumaran Shekharan
Highly Motivated, Ability To Learn And Get Things Done, Very Good With Communication And Networking With The Clients And Customers,
Chennai,TN
Summary
Analytical, strategic-thinking and meticulous sales professional with over 5 years of comprehensive experience in relationship-building, partnership cultivation, top account retainment and profit channel growth. Self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Talented at identifying customer needs to deliver effective solutions.
Overview
4
4
Languages
7
7
years of professional experience
Work History
Sales Manager
E3R Logistics Pvt Ltd
Chennai, Tamil Nadu
06.2017 - 01.2021
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Customer Service Supervisor
V3 Hyundai
Chennai, Tamil Nadu
12.2014 - 12.2016
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
- Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Assisted with preparing [Type] information required for quotes and addressed potential service concerns.
- Measured customer support success with clear metrics to attain [Number]% of [Timeframe] goal.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Supervised and guided new employees on [Task] and responded quickly to questions, which improved understanding of job responsibilities.
- Executed on-time and under-budget project management on complex issues while updating customers on technician availability.
- Was one of the key person in the Flood Project for the dealership and helped customer to get quick response.
Sales Representative
Hero Motor corp
Chennai, Tamil Nadu
02.2013 - 11.2014
- Trained and mentored [Number] new sales representatives.
Education
No Degree -
Anita Methodist Matriculation Hr Sec School
ChennaiSkills
Business development and planning
Sales operation
Positive and upbeat
Relationship building
Decisive
Empowers high-performing sales teams
Extensive personal network
Goals and performance
Analytical problem solver
Operations
Staff Management
Coaching and mentoring
Accomplishments
- Documented and resolved flood cars which led to high appreciation from the customer.
- Supervised team of 10 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Manager
E3R Logistics Pvt Ltd
06.2017 - 01.2021
Customer Service Supervisor
V3 Hyundai
12.2014 - 12.2016
Sales Representative
Hero Motor corp
02.2013 - 11.2014
No Degree -
Anita Methodist Matriculation Hr Sec School