Summary
Overview
Work History
Education
Skills
Timeline
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Jesica V

Jesica V

Front Office Associate
CHENNAI

Summary


Energetic Front Desk Assistant with experience helping guests with check-in and travel tasks. Talented in planning outings for guests, providing needed resources and creating enjoyable visits.

Overview

1
1
year of professional experience

Work History

Front Office Associate

Radisson Blu Hotel Chennai City Center
04.2024 - 05.2025
  • Implemented new procedures to improve front office operations and enhance overall guest experience.
  • Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
  • Assisted guests with special requests, ensuring their needs were met and exceeding expectations.
  • Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable stay.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered calls to take messages or redirect calls to appropriate colleagues.

Education

Hotel Management 2 Years Diploma - Hospitality

Annamal Intitute of Hotel Management
Arumbakkam,Metro,Chennai Tmail Nadu India
04.2001 -

CHENNAI HIGHER SECONDARY SCHOOL
Aynavaram, Chennai Tamil Nadu
04.2001 -

Skills

Guest relations

Timeline

Front Office Associate

Radisson Blu Hotel Chennai City Center
04.2024 - 05.2025

Hotel Management 2 Years Diploma - Hospitality

Annamal Intitute of Hotel Management
04.2001 -

CHENNAI HIGHER SECONDARY SCHOOL
04.2001 -

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Jesica VFront Office Associate