MANAGER -CORE INM
JEYASRI KAMBAKKUDI
Vodafone Idea Limited
TAMIL NADU
2
Language
11
Years of experience
Summary
Results-driven management professional with 11 Years experience proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, drives measurable business growth. Known for adaptability and consistently meeting changing organizational
Work History
Manager- Core
3 Years 7 Months- Delivered 24x7 L2 operations and Analyzed network KPIs and operational data, applying corrective actions to improve service quality, stability, and network performance
- Analyzed network data to monitor KPIs of the network quality and accordingly used corrective actions to enhance service quality, stability, and performance of the capability.
- Existing network devices against Department of Telecommunications (DoT) specifications and operating standardsExecuted traffic migration across MSS, MGW, and POI nodes to balance capacity and optimize utilization of network
- TOTAL YEARS 10 YEARS
INM CS Core Engineer
2 Months- Operated and maintained IP-based networks and provided technical support for media delivery switches and site configuration teams
- Supported Core and BSS teams during BSC migration activities, including troubleshooting and issue resolution
- Provided technical assistance to Core, BSS, and switch teams for media-related configuration and operational issues
INM CS Core Engineer
1 Year 1 Month- Performed advanced network monitoring, troubleshooting, incident response, and incident management for telecom operations
- Supported network security monitoring and threat detection activities
Sr.Network Operation Associate
3 Years 10 Months- Performed system and network monitoring, incident management, and root cause analysis; diagnosed and resolved network and security-related issues and recommended improvements
- Supported the Hardware data follow up and maintenance of network services including switches, routers, firewalls, wireless LANs, and network security servers.
- Supported Nokia core nodes including Media Gateway (MGW), IPA MGW, ATCA MGW, MSS, GCS, and SBC, along with VoLTE core node monitoring
- Monitored critical infrastructure alarms and performed hardware troubleshooting and planned hardware replacement activities
Fault Management Engineer
1 Year 9 Months- Monitored network outages using netact and created incident tickets during peak business hours
- Investigated network clear/error codes and Prioritized incidents based on threshold counts and operational impact
- Transparent code from Monitoring Network Investigating clear/error codes and prioritizing accordingly based on threshold count.
- Supported image-based installation and operation of ATCA nodes and performed hardware replacement activities through the operations dashboard
Education
B.E - ECE
GPA: 7.6
PERSONAL INFORMATION:
Languages : Tamil, English, Malayalam
Skills
BMC REMEDY HELIX
NETACT/TEMP/UOC
MAJOR INCIDENT SLA MANAGEMENT
NETWORK OPERATION SUPPORT
SERVICE RESTORATION NOC REPORTING
HPSM
LINUX COMMAND LINE
ROOT CAUSE ANALISIS
ALARM MONITORING
MS OFFICE ( WORD
EXCEL
POWERPOINT)
SSH CLIENTS
EXCELLENCE AWARD:
Vodafone Idea Ltd - Rockstar Award, Q2 2022-23 Recognized for exemplary performance and dedication in completing NOC consolidation activities within a short timeline.
Personal Information
- Gender: Female
- Marital Status: Married
- ID Type: Passport
- ID Number: AU797415
Timeline
Manager- Core
Vodafone Idea Limited
04.2021 - 11.2024
INM CS Core Engineer
TeamLease Services Ltd
01.2021 - 03.2021
INM CS Core Engineer
Evolve Technologies & Services Pvt Ltd
11.2019 - 12.2020
Sr.Network Operation Associate
US Technologies International Pvt Ltd
12.2015 - 10.2019
Fault Management Engineer
Randstad India Private Ltd
03.2014 - 12.2015
M.I.E.T
B.E from ECE
Disclaimer
I hereby declare that above mentioned information are true in the best of my knowledge and belief. ( JEYASRI KAMBAKKUDI )