Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Jhanak Malhotra

Delhi

Summary

Dynamic bilingual professional with a proven track record at Mondee Tech, excelling in competitive sales environments. Expert in Spanish negotiation and customer service, I leverage Amadeus and Sabre proficiency to exceed sales goals. Demonstrated ability to enhance customer experiences and achieve targets through fluent bilingual communication and upselling expertise.

Overview

4
4
years of professional experience

Work History

Sr. Sales Executive Spanish

VMS Travel Tech.
06.2023 - Current
  • Excelled in position of Sales Executive.
  • Handled ticket sales for global and American passengers.
  • Supported customers in adjusting and voiding their airline itineraries.
  • Greeted and assisted customers to foster positive experiences.
  • Supported passengers by utilizing skills in both English and Spanish languages.

Sr. Sales Executive Spanish

Mondee Tech
05.2022 - 04.2023
  • Executing sales strategies to achieve targets.
  • Handled global and domestic flight ticket sales for American and international passengers.
  • Facilitated the modification and cancellation of flight tickets for travelers.
  • Facilitated communication with Spanish passengers, ensuring their requirements were met with suitable responses.

Assistant Executive Spanish

Ienergizer
Noida
06.2021 - 05.2022
  • Facilitated account recovery by presenting available offers in the Prime retention department.
  • Managed customer interactions via inbound calls, providing appropriate responses.
  • Provided accurate and prompt solutions to customers.
  • Handle account management and payment collection duties.
  • Handled financial queries and delivered optimal accounting assistance to Spanish-speaking clients.

Education

B.com - Commerce

Delhi University
Delhi
04-2021

Spanish Language - Foreign Languages And Literatures

Oracle International Institute
Delhi
10-2019

Higher Secondary School -

B.M Bharti Model School
Delhi
05-2018

Skills

  • Competitive analysis
  • Spanish Language Proficiency
  • Spanish negotiation techniques
  • Customer service in Spanish
  • Upselling expertise
  • Exceeds sales goals
  • Fluent bilingual communication
  • Bilingual in Spanish and English
  • Proficient in Amadeus and Sabre

Languages

  • Spanish
  • English
  • Hindi

Personal Information

  • Father's Name: Mr Sanjay Malhotra
  • Date of Birth: 02/09/00
  • Gender: Male
  • Nationality: Indian

Timeline

Sr. Sales Executive Spanish

VMS Travel Tech.
06.2023 - Current

Sr. Sales Executive Spanish

Mondee Tech
05.2022 - 04.2023

Assistant Executive Spanish

Ienergizer
06.2021 - 05.2022

B.com - Commerce

Delhi University

Spanish Language - Foreign Languages And Literatures

Oracle International Institute

Higher Secondary School -

B.M Bharti Model School
Jhanak Malhotra