Dynamic banking professional serving as Branch Manager, with expertise in sales and business development, customer relationship management, and credit assessment. Proven ability to lead teams, manage operations and meet key performance targets in a competitive financial environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Head
South Indian Bank
12.2023 - Current
Lead efforts to consistently meet and exceed branch business targets across CASA, Retail Term Deposits, Advances, and Third Party Products.
Spearheaded an increase of over 50% in total branch business within 1.5 years.
Cultivate a strong, cohesive team, nurturing leadership skills and facilitating professional growth among team members.
Ensure rigorous adherence to all internal processes, compliance standards, and regulatory guidelines to meet operational integrity.
Manager (Scale 2)- Relationship Manager
Banking Representative Office, South Indian Bank
04.2021 - 11.2023
Drove new client acquisition within the UAE market, establishing, and nurturing relationship with NRIs.
Managed and significantly expanded a portfolio of High-Net-Worth Individual (HNI) clients
Led the acquisition of new priority banking accounts, expanded the NRI Client Portfolio by cross-selling FCNR, Mutual Funds, and insurance products, and successfully generated qualified loan leads.
Initiated and Participated in strategic outreach events with community and cultural groups to enhance brand visibility and recognition.
Assistant Manager (Scale 1)- Relationship Manager
Banking Representative Office
10.2019 - 03.2021
Strategically developed a strong foundational customer base from inception, leading direct client engagement and establishing a strong foundation for sustained growth.
Consistently met and exceed assigned targets across all key performance indicators
Probationary Officer
South Indian Bank
07.2017 - 09.2019
Managed core branch operations including cash, gold loan, ATM, and Credit.
Assisted the Branch Manager in marketing as well as in daily operations, played a vital role in customer acquisition and cross selling bank products.
Developed comprehensive expertise in retail banking operations, regulatory compliance, and customer service.
Education
Bachelor of Technology (B. Tech) - Electrical And Electronics Engineering
Mahatma Gandhi University
Kottayam, Kerala
Skills
Sales and Business Development
Customer Relationship Management
Branch Operations and Compliance
Team Leadership and Staff Development
Credit Appraisal and Documentation
Certification
JAIIB | Indian Institute of Banking & Finance (IIBF)
NISM-Series-V-A: Mutual Fund Distributors Certification Examination | National Institute of Securities Markets (NISM)
Specified Person Composite Examination for Corporate Agents | Insurance Regulatory and Development Authority of India
Timeline
Branch Head
South Indian Bank
12.2023 - Current
Manager (Scale 2)- Relationship Manager
Banking Representative Office, South Indian Bank
04.2021 - 11.2023
Assistant Manager (Scale 1)- Relationship Manager
Banking Representative Office
10.2019 - 03.2021
Probationary Officer
South Indian Bank
07.2017 - 09.2019
Bachelor of Technology (B. Tech) - Electrical And Electronics Engineering