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Hi, I’m
Mr. Vikas Pancholi
Vendor Sales Relationship Manager
Gurgaon
Summary
Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals and to be a part of company's growth.
Overview
7
years of professional experience
6
years of post-secondary education
3
Languages
Work History
Mynd Solutions Private Limited, Gurgaon
Vendor Sales Relationship Manager
2020.09 - Current (4 years)
Job overview
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to develop and implement creative solutions to complex problems i.e. (Callyzer software which we are using to make calls to our vendor/clients, 1st employee in team to work on Video KYC for the documentation)
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
Paisa Bazaar, Gurgaon
Customer Support Officer
2018.10 - 2020.09 (1 year & 11 months)
Job overview
- Answered customer telephone calls and reply on emails promptly to avoid on-hold wait times.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Recommended products to customers, thoroughly explaining details.
- Listened to customers' questions and concerns to provide answers or responses.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Maintained up-to-date knowledge of product and service changes.
- Promptly responded to inquiries and requests from prospective customers.
Vedanta Zinc Plant, Dariba
Condition Monitoring Engineer
2016.05 - 2018.04 (1 year & 11 months)
Job overview
- The Conditioning Monitoring Engineer provides engineering support and expertise for the identification and implementation of condition monitoring solutions that significantly contribute to the overall performance, reliability and compliance of the rail network.
- Led root cause analyses to identify and address problems in industrial production.
- Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
- Designed, created and tested production models for industrial processes.
- Measure and monitor equipment conditions, analyze tends, and identify the needs for mechanical maintenance, taking into account production constraints.
Education
Jodhpur National University , Jodhpur
B.Tech from Mechanical
2010.05 - 2014.06 (4 years & 1 month)
K.D. Jain Senior Secondary School , Beawar
Higher Secondary from Science, Maths
2009.07 - 2010.04 (9 months)
K.D. Jain Senior Secondary School , Beawar
Secondary School
2007.07 - 2008.04 (9 months)
Skills
Vendor relationships
Accomplishments
- Achieved Highest Onboarding (82 vendors) in a single month.
- 1st Employee to break the record of Highest Onboarding in the Single Month two times.
- Collaborated with Sales team to increase the throughput by visiting the vendors/clients location to get them onboarded
- Achieved appreciation on completing the documentation with 98% accuracy and efficiency.
- Complete the Documentation and resolved discrepancies ASAP which led to complete their transaction and increase the throughput
Interests
Cooking
Learning new things
MSME Exhibitions Attended
- Export Connect by Amazon - in the month May'23
- MSME Exhibition by Haryana MSME Govt - Mar'23
Timeline
Vendor Sales Relationship Manager
Mynd Solutions Private Limited
2020.09 - Current (4 years)
Customer Support Officer
Paisa Bazaar
2018.10 - 2020.09 (1 year & 11 months)
Condition Monitoring Engineer
Vedanta Zinc Plant
2016.05 - 2018.04 (1 year & 11 months)
Jodhpur National University
B.Tech from Mechanical
2010.05 - 2014.06 (4 years & 1 month)
K.D. Jain Senior Secondary School
Higher Secondary from Science, Maths
2009.07 - 2010.04 (9 months)
K.D. Jain Senior Secondary School
Secondary School
2007.07 - 2008.04 (9 months)
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