Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative
Jitender Kumar

Jitender Kumar

Dy Manager IT
Chandigarh

Summary

Dynamic Professional with 14 + years of experience in Installation, Troubleshooting, and maintenance of computer Hardware & Network. Presently associated with NV Group as a Deputy Manager Of Information Technology Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Deputy Manager IT

NV Group
Rajpura
09.2020 - Current
  • Fiber network Setup,SonicWALL TZ 300,470
  • Centralized Antivirus Handling,EPBAX
  • Camera, Asset Management,RDP,SQL,Tally
  • Handling Team of 9 Members
  • Overall responsibilities of two Manufacturing plant
  • GPS 8.Tracking of Vehicle and reporting.
  • Evaluated suppliers to maintain cost controls and improve Management
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Prepared annual budgets with controls to prevent overages.
  • Asset Management,Barcode

System Administrator

TIRUPATI LPG INDUSTRIES LIMITED
Dehradun
02.2017 - 09.2020
  • Server,2012 R2 installation, AD, Server Hardware Troubleshooting, Hyper V
  • Provide training and support to end-users and system owners on computerized system validation requirements and procedures
  • Setup of AX dynamics 2012 CU11, SQL Server 2014, Visual Studio 2015
  • Client Setup of Dynamics,AOS services
  • Fortigate 60E network security(Application control,PING)Renewal of Hardware and software (VPN)Forticlient
  • Network infra
  • Emerson smart rack installation with sensors
  • Third party software related to account and excise handling with AD
  • VPN connectivity to other offices
  • Microsoft Licensing Management
  • Asset Management
  • ISO Audit and SOP
  • Over all handling for other three plant
  • Tender,Sensor Integration with ERP(Live Production with BOT)
  • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
  • Met tight deadlines to satisfy client demands and project timelines.

System Administrator

Vienna IT Solutions
Mohali
11.2016 - 02.2017
  • Server 2008,2012 R2 installation and client setup, Antivirus AD, DC, IIS, Server Hardware Troubleshooting
  • Setup of IIS on Server,Win7,8,10 , Setup of websites, Backups of websites and databases 3.Network Security
  • Site Monitoring, Mails,Win7,8,10 troubleshooting
  • Oracle Installation, Database Creation, User Creation, Database import export, SQL Developer
  • Firewall Monitoring, Port Forwarding rules
  • Plesk Panel Setup and 8
  • Backup
  • Mail Backup, Mail 9
  • Monitoring Remote Support to
  • Customers Microsoft
  • Licensing Management Asset Management
  • Resolving daily issues related to IT.

Asst. Manager IT

INSCOL Healthcare Pvt Ltd
Chandigarh
08.2013 - 11.2016
  • Yahoo Business Email Setup and Management N Computing Software Setup (V Space) Network Infrastructure, Network Security
  • Site Monitoring
  • WebEx Setup and Management
  • Server 2008 R2 installation, RDP Services,Win7,8,10 7.Vendor management
  • Teaching Program related to IT to Nursing Student
  • Students IP Camera Setup & Management Remote Support Dell Sonicwall Configuration and Monitoring with
  • Analyzer Nas Management Microsoft Licensing Management SMS and E-Mail blast ,Centerlised Antivirus installation and Monitoring Asset Management Resolving daily issues related to IT

Sr.Desktop Engineer

Ind Swift labs Limited
Manimajra
07.2009 - 08.2013
  • SAP Client Installation,Network Infrastructures, 2.Window Repair Network Printer Troubleshooting, Radio Modem
  • Optical Fiber & CAT-6 Network Wireless Network Windows Server set up,Thinclient,
  • Radio Modem Wlink 1000, Apple Mac (LION), Trading Software& updates.
  • Developed validation master plans, process flow diagrams and standard operating procedures.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Worked with stakeholders and team members on quality assurance efforts for hardware components.
  • Produced and maintained technical documentation for project reference.
  • Demonstrated new product features and functionality to project stakeholders.

Customer Support Executive

HnH Technology Pvt. Ltd
Chandigarh
10.2006 - 06.2009
  • 1.Installation, Troubleshooting and Repairing of Servers, Desktops, Laptops and Computer Peripherals 2.Handling escalations of Servers, Desktops, Computer Peripherals Planning and implementation of LAN, 3.Antivirus Solutions and Network Environment
  • Performed troubleshooting, identifying problems and providing solutions of personal computers and
  • Peripheral equipment such as Inkjets, mono and color laser jets, Scanners, Design jets DMP,UPS .
  • Listened to customers' questions and concerns to provide answers or responses.

Education

BSC IT - IT

Punjab Technical University
Jalandhar
04.2001 -

IT - Hardware and Networking Technologies, Information Technology

TCIL
01.2005 - 04.2006

12th - Science

Him Academy Public School Hamirpur
01.2003 - 04.2005

ADCH&NT - TCIL - IT Hardware And Networking

TCIL_IT
Delhi
04.2001 -

WeP Solutions - Certification

Wep, Limited

Lean Six Sigma Yellow Belt (ICYB) - Six Sigma -

Six Sigma
04.2001 -

Certification - Information Technology

Microsoft
MCSA
07.2016 - 07.2016

Skills

ServersNetworkingWindowsGroup PolicySystem AdministrationTroubleshootingFiber Optics

Microsoft Dynamics AX 2012 Administration

Team Work,Team Handling

Security

Firewall

Centralised Antivirus

SQL,Oracle Installtion and Backup

Assets,Vendor Management

IT budget,Mircosoft 365 & Microsoft Teams

Additional Information

  • YBDL141020/1726/07.

Timeline

Deputy Manager IT

NV Group
09.2020 - Current

System Administrator

TIRUPATI LPG INDUSTRIES LIMITED
02.2017 - 09.2020

System Administrator

Vienna IT Solutions
11.2016 - 02.2017

Certification - Information Technology

Microsoft
07.2016 - 07.2016

Asst. Manager IT

INSCOL Healthcare Pvt Ltd
08.2013 - 11.2016

Sr.Desktop Engineer

Ind Swift labs Limited
07.2009 - 08.2013

Customer Support Executive

HnH Technology Pvt. Ltd
10.2006 - 06.2009

IT - Hardware and Networking Technologies, Information Technology

TCIL
01.2005 - 04.2006

12th - Science

Him Academy Public School Hamirpur
01.2003 - 04.2005

BSC IT - IT

Punjab Technical University
04.2001 -

ADCH&NT - TCIL - IT Hardware And Networking

TCIL_IT
04.2001 -

Lean Six Sigma Yellow Belt (ICYB) - Six Sigma -

Six Sigma
04.2001 -

WeP Solutions - Certification

Wep, Limited
Jitender KumarDy Manager IT