Jitender Pal Singh
Pune,Maharashtra
Summary
- 10 Years of experience in Business Acquisition and Account Development with a successful background of Customer Relationship Management in B2B and B2C segment. Significant and Productive knowledge of Payment System, Consumer & Commercial Cards, Forex Prepaid Cards and Money Transfer.
- Strong record success in Marketing, Digital Marketing, Branding, Public Relations, Strategic Alliances, Relationship Management, Trade Exhibition and Events, Collateral Design and Advertising, launch initiatives for new product releases.
- Consulting with customer delivery, project managers and customers support to enable products/services, to be easily integrated into the production environment or take action to mitigate risk to the client.
Overview
6
6
years of post-secondary education
10
10
years of professional experience
Work History
Regional Sales Manager
American Express Banking Corp
Pune, Maharashtra
04.2018 - Current
- Successfully built business by focusing sales/marketing strategy on referral and channel relationships. Currently handling team of 17 Relationship Managers for Consumer Cards retails and Corporate Business.
- Building and maintaining strong premium sales team with the focus on acquisition of premium prospects through consultative selling approach instead of push sales culture.
- Interacting with CXO levels - CFO, CEO, Directors, and Finance & Marketing Heads within the base to understand their Finance requirements, Marketing Requirements, Operational, Administrative and Overhead Expenses and to seek mutually beneficial new business opportunities.
- Managing project of Card acquisition through Digital Marketing. Liaising new process of lead generation, online acquisition and entire sales process.
- Develop and implement transformational business building and revenue enhancement initiatives within the portfolio to drive Card Member spend and grow share of the business through Digital Marketing.
- Responsible for Account Development and Customer retention calling team during COVID-19 pandemic and cross selling General Insurance to existing card members.
- Working collaboratively with support functions such as Risk, Compliance, Marketing, HR and Finance to ensure smooth functioning of the business.
Channel Sales Manager
American Express Banking Corp
Pune, Maharashtra
01.2016 - 03.2018
- Working on different Lead Generation Modules for new business through different channel like Face to Face Meetings, Corporate activities, referencing, telemarketing, direct mail and networking.
- Managing different Store Sales channel like: Store: Future Group, Reliance Store and D Mart. Malls: Season Mall and Amanora Mall Pune. Working with key stake holders for Pricing and Store Setup Models.
- Responsible for sales through Store at Pune Airport.
- Drive merchant satisfaction through proactive relationship management, consultative selling and charge volume expansion.
- Driving Data Analysis through reports from SPS and Sales Force to mobilize resources & built effective sales portfolio.
- Facilitated and participated in weekly account planning/forecasting sessions and hosted training sessions to increase knowledge, motivate, and inspire team to achieve results.
Sales Manager
American Express Banking Corp
Pune, Maharashtra
06.2013 - 12.2015
- Identified opportunities, researched new product possibilities, spreading Awareness and Branding the newly launch product in Pune Market.
- Portfolio planning and ongoing management of accounts against plan.
- Made strong relationship based with FFMC (vendors) for better service for corporate customer.
- Leveraged strengths in cost-effective servicing management and vendor negotiations. Co-ordination with Internal Auditors during audit work.
- Establish linkages with International operational team and seek support to key program deliverables mainly Merchant expansion, ATM Network expansion.
- Design Campaigns and Offers with Central Marketing Teams. These can be tactical and strategic in nature. Facilitate partnerships with identified key accounts and issuing partners across consumer products.
Manager
Thomas Cook India Limited
Pune, Maharashtra
01.2011 - 06.2013
- Acquisition of Corporate for Foreign Exchange Business. Meeting Product-wise Targets of Selling Product like Prepaid Card, Travelers Cheques.
- Responsible for Exchange of Currency, selling Prepaid Card, Money Transfer for Tours & Travel Agency and Overseas Education Consultancy.
- Expanded client base by 78% in two years by consistently delivering goal-surpassing marketing results and ensuring complete client satisfaction.
- Collection and Maintaining MIS and KYC Documents of Corporate, working under AML guidelines and FEMA Regulation Act.
- Developed and launched integrated, multi-channel print, catalogue, web and direct marketing campaigns that propelled sales.
Education
MBA - Marketing Management And Research
MIT School of Business,
Pune- Maharashtra 07.2008 - 07.2010
BBA - Business Administration
Devi Ahilaya University
Indore- Madhya Pradesh 07.2005 - 04.2008
High School Diploma -
Modern School
Kota-Rajasthan 04.2004 - 04.2005
Skills
Sales Initiatives and Techniques
Accomplishments
- Gold Medalist for Best Performance in Organizing Skills for MIT School of Business Pune
- Awarded Best Management Student of Maharaja Ranjit Singh College, Indore.
- Written a Research Paper includes analysis on reasons for “Global Meltdown” focusing Business Ethics to be the main presented at the INTERNATIONAL CONFERENCE in Pune University.
- Paper Presentation on “The Brand”
Timeline
Regional Sales Manager
American Express Banking Corp
04.2018 - Current
Channel Sales Manager
American Express Banking Corp
01.2016 - 03.2018
Sales Manager
American Express Banking Corp
06.2013 - 12.2015
Manager
Thomas Cook India Limited
01.2011 - 06.2013
MBA - Marketing Management And Research
MIT School of Business,
07.2008 - 07.2010
BBA - Business Administration
Devi Ahilaya University
07.2005 - 04.2008
High School Diploma -
Modern School
04.2004 - 04.2005
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