Jitendra Kumar

LambdaTest provides a test orchestration platform to run test scripts (platforms like – Selenium, Cypress, Puppeteer, Playwright, etc. Languages and frameworks – JAVA, JavaScript, Testng, Python, Ruby, C#) and help them reduce their overall test execution time. My clientele universe includes – Testers, QA Engineers, Automation leads, Director of Engineering, Head of Engineering, VP of Engineering, writing front end/UI- related test scripts

• Delivered sales presentations and pitches to clients, upper management and QA leads for demonstration.
• Uncover and develop growth opportunities to increase revenue and build a strong pipeline
• Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
• Managed and motivated sales team to increase revenue [25]% .
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Achieved 95% (Q1) 120% (Q2) 125% (Q3) of Sales Quota.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Recruited and hired top-level talent to add value and expertise to sales department.

In this hybrid role, I was driving a Key Adobe Business objective of Document Cloud (Acrobat and Adobe Sign) revenue

• Liaised with customers, management and sales team to better understand customer needs and recommend solution accordingly
• Delivered Adobe Sign and Acrobat demo to the potential client in NA
• Was able to groom a team of 35+ TAM’s and Customer Success reps to increase the deal motion 30% upside QoQ
• Owned initiatives to drive BANT approach to drive quality opportunities

In this role, I learnt how to maintain a healthy relation with the client and use it to get more business

• Established myself as their dedicated point of contact
• Ensuring Product Adoption (checking product usage) to mitigate retention
• Learnt why pre call work is important and how it can be useful in consultative approach
• Conducted Monthly/Quarterly business reviews

As a leader and a core team member I established the customer base in NA region and covered the journey from an Individual contributor to a leader

• Identified and pursued valuable business opportunities to generate new company logos and improve bottom line profit
• Devised SWOT analysis to create and execute business plan supporting the achievement of established quota
• Hosted webinars and demonstrated products/services and pitched for closures

In this role, I was able to polish and groom my customer service skills and throughout the year got 99.3% as my CSAT score.

In this role, I learnt how to build a strong rapport with the client and identify a potential buyer of the product