Joginder Singh
Cluster Head-Retail Assets
Chandigarh,CH
Summary
Professional with strong background in leadership and strategic oversight. Skilled in team collaboration and driving results. Adept at navigating changing needs and ensuring operational excellence. Known for reliability, adaptability, and effective communication. Equipped to lead high-performing teams and deliver impactful outcomes in fast-paced environment.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Cluster Head
SBICAP Securities LTD
Chandigarh, Chandigarh
06.2019 - Current
- Built a culture of excellence within the team by setting clear expectations, providing regular feedback, and celebrating success.
- Increased employee engagement levels through transparent communication, recognition programs, and career development opportunities.
- Enhanced team collaboration by implementing effective communication strategies and regular meetings.
- Achieved consistent year-over-year growth by identifying new opportunities and expanding the client base strategically.
- Developed high-performing teams through effective recruitment, training, and performance management practices.
- Met production targets and tight deadlines by collaborating closely with team members.
Independent Relationship Manager
IndiaBulls Housing Finance
07.2016 - 06.2019
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Sales Executive
DHFL Sales & Service Private
10.2014 - 06.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Bachelor of Arts - Political Science
Maharishi Dayanand University
Rohtak, India 04.2001 -
Skills
Innovation and creativity
Organizational development
Human resources management
Cross-functional team coordination
Workforce planning
Corporate communications
Good communication
Reading and determining measurements
Teamwork
Timeline
Cluster Head
SBICAP Securities LTD
06.2019 - Current
Independent Relationship Manager
IndiaBulls Housing Finance
07.2016 - 06.2019
Sales Executive
DHFL Sales & Service Private
10.2014 - 06.2016
Bachelor of Arts - Political Science
Maharishi Dayanand University
04.2001 -