Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joginder Singh

Cluster Head-Retail Assets
Chandigarh,CH

Summary

Professional with strong background in leadership and strategic oversight. Skilled in team collaboration and driving results. Adept at navigating changing needs and ensuring operational excellence. Known for reliability, adaptability, and effective communication. Equipped to lead high-performing teams and deliver impactful outcomes in fast-paced environment.

Overview

11
11
years of professional experience
3
3
Languages

Work History

Cluster Head

SBICAP Securities LTD
Chandigarh, Chandigarh
06.2019 - Current
  • Built a culture of excellence within the team by setting clear expectations, providing regular feedback, and celebrating success.
  • Increased employee engagement levels through transparent communication, recognition programs, and career development opportunities.
  • Enhanced team collaboration by implementing effective communication strategies and regular meetings.
  • Achieved consistent year-over-year growth by identifying new opportunities and expanding the client base strategically.
  • Developed high-performing teams through effective recruitment, training, and performance management practices.
  • Met production targets and tight deadlines by collaborating closely with team members.

Independent Relationship Manager

IndiaBulls Housing Finance
07.2016 - 06.2019
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.

Sales Executive

DHFL Sales & Service Private
10.2014 - 06.2016
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Education

Bachelor of Arts - Political Science

Maharishi Dayanand University
Rohtak, India
04.2001 -

Skills

Innovation and creativity

Timeline

Cluster Head

SBICAP Securities LTD
06.2019 - Current

Independent Relationship Manager

IndiaBulls Housing Finance
07.2016 - 06.2019

Sales Executive

DHFL Sales & Service Private
10.2014 - 06.2016

Bachelor of Arts - Political Science

Maharishi Dayanand University
04.2001 -

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Joginder SinghCluster Head-Retail Assets