Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John Paul S

Salem

Summary

Dynamic Cluster Manager with a proven track record at Shadowfax Technologies, excelling in operations management and logistics coordination. Adept at performance analysis and fostering strong client relationships, I drive efficiency and optimize resource allocation, ensuring financial targets are consistently met. Passionate about enhancing team performance and operational excellence.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Cluster Manager

Shadowfax technologies
Salem
08.2024 - Current
  • Managed daily operations across multiple delivery hubs to ensure efficiency.
  • Coordinated logistics and transport schedules to optimize resource allocation.
  • Supervised team members, providing guidance and support during shifts.
  • Conducted regular checks on inventory levels to maintain proper stock.
  • Assisted in training new employees on operational procedures and systems.
  • Communicated with clients to handle inquiries and service issues promptly.
  • Analyzed performance data to identify areas for operational improvement.
  • Analyzed data regularly to evaluate trends or changes that could impact on service delivery or operations within the cluster.
  • Managed budgets for the cluster, ensuring financial targets were achieved within agreed timelines.

Cluster Manager

Delhivery
Pondicherry
01.2024 - 08.2024
  • Managed daily operations across multiple delivery hubs to ensure efficiency.
  • Coordinated logistics and transport schedules to optimize resource allocation.
  • Supervised team members, providing guidance and support during shifts.

Assistant Manager

Delhivery
Salem
05.2022 - 01.2024

Business Development Manager

Eris lifescience ltd
Salem
08.2021 - 05.2022

Business Development Manager

Cipla ltd
Salem
12.2019 - 08.2021

Sales Executive

Microlabs ltd
Salem
04.2017 - 12.2019
  • Developed strong relationships with clients through regular communication and follow-ups.
  • Conducted product presentations to educate customers about features and benefits.
  • Collaborated with marketing team to design targeted promotional campaigns.

Education

B.com ( Computer Application) - Commerce

Jairam Arta & Science College
Salem
06.2011 - 04.2014

Skills

  • Operations management
  • Budget management
  • Logistics coordination
  • Performance analysis
  • Inventory control
  • Customer relationship management
  • Effective communication
  • Problem solving

Languages

Tamil
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Gujarati
Upper Intermediate (B2)
B2

Timeline

Cluster Manager

Shadowfax technologies
08.2024 - Current

Cluster Manager

Delhivery
01.2024 - 08.2024

Assistant Manager

Delhivery
05.2022 - 01.2024

Business Development Manager

Eris lifescience ltd
08.2021 - 05.2022

Business Development Manager

Cipla ltd
12.2019 - 08.2021

Sales Executive

Microlabs ltd
04.2017 - 12.2019

B.com ( Computer Application) - Commerce

Jairam Arta & Science College
06.2011 - 04.2014
John Paul S