Joshua John
Vendor Consultant
Bengaluru
Summary
Results-driven Supply Planning Specialist with over 9 years of expertise in the supply chain domain, specializing in Supply Chain Management, Process Improvements, Vendor Management, Order Management, Inventory Management, and Customer Relationship Management. Proven ability to optimize inventory levels through precise ordering and effective negotiation of pricing and shipment terms, ensuring timely delivery of materials to meet customer demands. Strong project management skills facilitate the successful coordination of multiple client implementations while consistently meeting deadlines. Adept at analyzing challenges and providing tailored solutions from the vendor's product portfolio, complemented by excellent interpersonal and communication skills that foster lasting relationships with customers.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Vendor Consultant
Amazon Development Center India Pvt Ltd
08.2022 - Current
- Partnering with the Retail Category Team and building successful communication channels at all levels, setting proper expectations, providing clear status communications, and managing towards a growth plan for the vendors and their promoted brands.
- Build and execute a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
- Review Brand level performance based on KPI's such as inventory management, customer visibility and availability of products.
- Review selections and provide feedback on seasonal buys, revenue and growth plan.
- Work with internal Amazon teams/vendors to improve operational aspects of their business in providing great consumer experience.
- Conduct deep dive analysis on the issues handled for the vendors and develop recommendations and action plans based on data to improve vendor experience.
- Establish long term partnerships with key vendor partners for the group of vendors handled.
- Support the launches of new products, categories and features and recommend vendors on the plan of action to improve the business scope for new launches.
- Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans).
- Conduct regular WBR, MBRs with the vendors and highlight brands performance and build action plans to improve.
- As a SME, work with peer vendor consultants for KPI's not meeting the business targets and recommend an action plan to meet the KPI business target.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
Operations Specialist
Randstad India Private Ltd
09.2021 - 08.2022
- Leading Business Operations process and identify opportunities to drive efficiency and effectiveness, manage budget, spend and ROI.
- Understand market conditions, trends, and business growth targets to develop a recruitment strategy.
- Lead, develop, grow, and manage a recruitment operations strategy to deliver exceptional candidate experience.
- Manage change and related communications.
- Identify, monitor and regularly report key metrics (including KPIs and ROI) for sourcing platforms, staffing partners and productivity tools.
- Use data to analyze and optimize recruitment processes.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
Business Analyst
Sical Logistic Limited
12.2015 - 09.2020
- Expertise in Process Harmonization, Automation and Change Management.
- Have worked on a cost-saving harmonization model to ensure better customer experience.
- Analyzing vendor issue & handling data to push data-driven business decision.
- Auditing & supporting quality/efficiency of service processes, analyzing & fixing root cause.
- Extensive interaction with stakeholder personnel to identify the gaps in processes and document in detail business processes to create process manuals and job aids for a smooth process.
- Expertise in various channels of program management like Knowledge Transfer, Service Management, Vendor Management.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
Education
MBA - Finance & Marketing
Vellore Institute of Technology
Vellore, India01.2014
B.com -
Vellore Institute of Technology
Vellore, India01.2012
Skills
Inventory Management
Vendor Contract Management
Process Improvements
Supply Chain Management
Order Management
Product Management
Stakeholder Management
Key Account Management
Logistics & Procurement
Training & Development
Ecommerce
Honor Awards
- South Zone National Inter university - Badminton, 2011-2012
- Badminton - District Singles Runner-up, 2018-2019
- Badminton - Doubles Runner-up, 2018-2019
Courses Certifications
- MS - Excel, 2022-01-01
- Google Data Studio, 2022-01-01
- Product Management from Udemy
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
odiya
Advanced (C1)
Timeline
Vendor Consultant
Amazon Development Center India Pvt Ltd
08.2022 - Current
Operations Specialist
Randstad India Private Ltd
09.2021 - 08.2022
Business Analyst
Sical Logistic Limited
12.2015 - 09.2020
MBA - Finance & Marketing
Vellore Institute of Technology
B.com -
Vellore Institute of Technology