Jyothi T
Chennai
Summary
Dynamic automation leader with a proven track record at Philips, excelling in driving operational efficiency through innovative solutions in Microsoft Power Platform and RPA. Adept at stakeholder management and team leadership, I have successfully spearheaded process improvements, enhancing workflows and achieving high customer satisfaction. Passionate about continuous improvement and technology implementation.
Overview
17
17
years of professional experience
Work History
Lead - Automation Funnel
Philips
12.2019 - Current
- Managed automation team focused on delivering solutions in Microsoft Power Platform, Power Automate Desktop, Selenium, Python, and RPA for business optimization.
- Ensured alignment of automation strategies with organizational goals through effective solutioning.
- Oversaw complete project lifecycles to guarantee high-quality deliveries of automation implementations.
- Facilitated workshops and process mappings to uncover automation opportunities and enhance workflows.
- Collaborated with stakeholders and cross-functional teams to drive operational efficiency via automation adoption.
- Delivered comprehensive training on continuous improvement methodologies and Lean principles.
- Spearheaded process improvement initiatives resulting in optimized workflows and reduced costs.
- Led people management efforts to foster team success in executing automation initiatives.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Project Manager
SIGNA TECH SERVICES PRIVATE LIMITED
11.2012 - 11.2019
- Led multiple projects focused on automation and business process optimization
- Managed teams delivering technology-driven solutions to enhance operational efficiency
- Provided strategic direction in project execution, resource planning, and stakeholder management
- Ensured high-quality project delivery by implementing Lean and Agile methodologies
- Led cross-functional teams in developing and deploying technology-driven solutions
Application Development Analyst
Honeywell Technology Solutions, Inc.
08.2011 - 08.2012
- Designed and implemented business applications to improve internal operations
- Collaborated with stakeholders to optimize software solutions for enhanced performance
Web Developer
Plintron
09.2010 - 05.2011
- Developed web applications and solutions to improve business operations
- Worked with teams to optimize system performance and user experience
Web Designer
e4e
07.2009 - 09.2010
- Designed and maintained web applications for various clients
- Focused on UI/UX improvements and system efficiency
Software Engineer
Techies Network
06.2008 - 05.2009
- Developed software solutions for various business needs
- Worked on optimizing existing systems and enhancing functionalities
Education
MCA -
Sri Ramakrishna Institute of Technology (Anna University)
01.2008
Skills
- Automation Solutioning and Strategy
- Stakeholder management
- Team Leadership
- Cross-functional collaboration
- Continuous Improvement
- Lean Methodologies and Practices
- Problem Solving and Resolution
- Effective communication
- Workflow and Process Mapping
- Customer Satisfaction and Relations
- Training Delivery and Team Building
- Multitasking Abilities
- Team and Performance Management
- Supervision and Leadership
- Time Management and Task Prioritization
- Troubleshooting and Risk Analysis
- Analytical Thinking and Decision-Making
- Project and Program Management
- Robotic Process Automation (RPA)
- Microsoft Power Platform (Power Automate, Power Apps, SharePoint)
- Power Automate Desktop and Selenium-based automations
- Power BI
- Python-based automation
- Business Process Optimization
- Value Stream Mapping
- Operational Excellence and Efficiency
- Change and Stakeholder Engagement
- Execution and Technology Implementation
- Agile methodologies
- Creative Problem-Solving
- Cost Estimates and Budgeting
Hobbies and Interests
- Travel
- Sports & Games
Achievements And Impacts
- Successfully led a team that delivered enterprise-wide automation solutions, reducing manual efforts and improving KPI.
- Developed and deployed scalable automation framework adopted across multiple business units.
- Spearheaded Lean initiatives, resulting in cost savings through process optimization and automation.
- Trained and mentored 100+ professionals in continuous improvement methodologies and Lean principles.
- Recognized as a top performer for driving automation adoption and delivering high-impact business outcomes.
- Philips GBS Performance Plus Award winner in Philips CEO Awards 2023
Professional Overview
Results-driven Automation & Project Management Leader with 16+ years of experience in managing end-to-end automation projects, leading automation teams, and providing solutioning for business process optimization. Proven ability to drive process optimization, enhance efficiency, and provide innovative solutions using Microsoft Power Platform, Power Automate Desktop, Selenium, Python, RPA and SharePoint. Adept at leading cross-functional teams, identifying automation opportunities, overseeing implementation strategies, ensuring seamless execution to enhance efficiency, delivering high-impact results and productivity. Certified Lean Practitioner with a track record of improving organizational performance and stakeholder satisfaction. I am skilled in conducting automation workshops, process mappings, and value stream mappings to identify automation opportunities and streamline business processes. Experienced in delivering continuous improvement training, including problem-solving bootcamps, daily management bootcamps, and Lean basics.
Timeline
Lead - Automation Funnel
Philips
12.2019 - Current
Project Manager
SIGNA TECH SERVICES PRIVATE LIMITED
11.2012 - 11.2019
Application Development Analyst
Honeywell Technology Solutions, Inc.
08.2011 - 08.2012
Web Developer
Plintron
09.2010 - 05.2011
Web Designer
e4e
07.2009 - 09.2010
Software Engineer
Techies Network
06.2008 - 05.2009
MCA -
Sri Ramakrishna Institute of Technology (Anna University)
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